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How to build a blameless work culture

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Pereira, V., Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744, Tillotson, J. and Collings, D. (2023) How to build a blameless work culture. Harvard Business Review. ISSN 0017-8012

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Official URL: https://hbr.org/2023/05/how-to-build-a-blameless-w...

Abstract/Summary

Mistakes can happen at work. As a manager, how you react and respond to them can influence the culture of your team. When we react with blame or criticism, it can create an environment of fear and distrust. What you want to do, is foster a culture where mistakes are expected, accepted, and used as learning opportunities.

Item Type:Article
Refereed:Yes
Divisions:Henley Business School > Leadership, Organisations, Behaviour and Reputation
ID Code:112104
Publisher:Harvard Business School
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