Training and development: new approaches for changing needsBirchall, D. and Smith, M. (2004) Training and development: new approaches for changing needs. In: Crainer, N. and Dearlove, D. (eds.) FT handbook of management. 3rd edition. Pearson Education, Harlow. ISBN 9780273675846 Full text not archived in this repository. It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.
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