The management of service operationsWright, J.N. (2004) The management of service operations. Thomson, London, pp352. ISBN 9781844800513 Full text not archived in this repository. It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.
Altmetric Deposit Details University Staff: Request a correction | Centaur Editors: Update this record |