ALEWELL, D., HAUFF, S., THOMMES, K. & WEILAND, K. 2009. Triggers of HR outsourcing decisions - an empirical analysis of German firms. The International Journal of Human Resource Management, 20, 1599-1617.
ALEXANDER, M. & YOUNG, D. 1996. Strategic Outsourcing. Long Range Planning, 29, 116-119.
ALLEYNE, C., KAKABADSE, A. & KAKABADSE, N. 2007. Using the HR intranet: An exploratory analysis of its impact on managerial satisfaction with the HR function. Personnel Review, 36, 295-310.
ARMSTRONG, P. 1986. Management Control Strategies and Interprofessional Competitions:The Cases of Accountancy and Personnel Management In: KNIGHTS, D. & WILLMOTT, H. (eds.) Managing the Labour Process. Aldershot: Gower Publishing Company.
BAILEY, W., MASSON, R. & RAESIDE, R. 2002. Outsourcing in Edinburgh and the Lothians. European Journal of Purchasing and Supply Management, 8, 83-95.
BARON, J. & KREPS, D. 1999. Strategic Human Resources: Frameworks for General Managers, Hoboken, USA, John Wiley and Sons.
BECKER, B., HUSELID, M. & ULRICH, D. 2001. The HR Scorecard. Linking People, Strategy and Performance, Boston, MA, Harvard Business School Press.
BELL, B. S., LEE, S. W. & YEUNG, S. K. 2006. The impact of e‐HR on professional competence in HRM: Implications for the development of HR professionals. Human Resource Management, 45, 295-308.
BERGERON, B. 2002. Essentials of shared services, Hoboken, Wiley.
BETTIS, R., BRADLEY S & HAMEL, G. 1992. Outsourcing and Industrial Decline. The Academy of Management Executive, 6, 7-22.
BOGLIND, A., HÄLLSTÉN, F. & THILANDER, P. 2011. HR transformation and shared services: Adoption and adaptation in Swedish organisations. Personnel Review, 40, 570-588.
CHAFKIN, M. 2007. Meet Rebecca, She’s Here to Fire You. INC Magazine. November Edition.
CHIANG, F., HAU-SIU CHOW & BIRCH, T. 2010. Examining human resource management outsourcing in Hong Kong. The International Journal of Human Resource Management, 21, 2762-2777.
COGGBURN, J. 2007. Outsourcing Human Resources: The Case of the Texas Health and Human Services Commission. Review of Public Personnel Administration, 27, 315-335.
COLLING, T. 2000. Personnel Management in the Extended Organisation. In: BACH, S. & SISSON, K. (eds.) Personnel Management: A Comprehensive Guide to Theory and Practice. Oxford: Blackwell Publishers Limited.
COOKE, F. L. 2006. Modeling an HR shared services center: Experience of an MNC in the United Kingdom. Human Resource Management, 45, 211-227.
DELMOTTE, J. & SELS, L. 2008. HR Outsourcing: threat or opportunity? Personnel Review, 37, 543-563.
DESS, G., RASHEED, A., MCLAUGHLIN, K. & PRIEM, R. 1995. The New Corporate Architecture. The Academy of Management Executive, 9, 7-20.
FARNDALE, E. & PAAUWE, J. 2008. Restructuring the HR Function: HR Shared Service Centers in the Netherlands. In: MARTIN, G., REDDINGTON, M. & ALEXANDER, H. (eds.) Technololgy Outsourcing and Transforming HR. Oxford: Elsevier.
FARNDALE, E., PAAUWE, J. & HOEKSEMA, L. 2009. In-sourcing HR: shared service centres in the Netherlands. The International Journal of Human Resource Management, 20, 544-561.
FLORKOWSKI, G. W. & OLIVAS-LUJÁN, M. R. 2006. The diffusion of human-resource information-technology innovations in US and non-US firms. Personnel Review, 35, 684-710.
FOULKES, F. K. 1975. The Expanding role of the personnel function. Harvard Business Review, 53, 71-85.
GARUD, R., KUMARASWAMY, A. & KARNØE, P. 2009. Path dependence or path creation? Journal of Management Studies, 47, 760-774.
GENNARD, J. & KELLY, J. 1994. Human Resource Management: The views of personnel directors. Human Resource Management Journal, 5.
GENNARD, J. & KELLY, J. 1997. The unimportance of labels: the diffusion of the personnel/HRM function. Industrial Relations Journal, 28, 27-42.
GILLEY, M. & RASHEED, A. 2000. Making More by Doing Less: An Analysis of Outsourcing and its Effects on Firm Performance. Journal of Management Studies, 26, 763-790.
GREER, C., YOUNGBLOOD, A. & GRAY, D. 1999. Human Resource Management Outsourcing: The Make or Buy Decision. Academy of Management Review, 13, 85-96.
HAINES, V. Y. & PETIT, A. 1997. Conditions for successful human resource information systems. Human Resource Management, 36, 261-275.
HALVEY, J. & MURPHY-MELBY, B. 2000. Business Process Outsourcing - Process, Strategies and Contracts, Chichester, John Wiley and Sons Limited.
HOUSEMAN, S., ERICKCEK, G., (2002), IN, WALSH, J. & DEERY, S. 2006. Refashioning Organisational Boundaries: Outsourcing Customer Service Work. Journal of Management Studies, 43, 557-582.
HUSSAIN, Z., WALLACE, J. & CORNELIUS, N. E. 2007. The use and impact of human resource information systems on human resource management professionals. Information & Management, 44, 74-89.
JANSSEN, M. & JOHA, A. 2006. Motives for establishing shared service centers in public administrations. International Journal of Information Management, 26, 102-115.
KHATRI, N. & BUDHWAR, P. 2002. A study of strategic HR issues in an Asian context. Personnel Review, 31, 166-188.
KITAY, J. & WRIGHT, C. 1999. An Unexplored Relationship: Australian Management Consulting and the Management of Human Resources. Asia Pacific Journal of Human Resources, 37, 1-17.
KLASS, B. 2008. Outsourcing and the HR function: an examination of trends and developments within North American firms. The International Journal of Human Resource Management, 19, 1500-1514.
KLASS, B., MCCLENDON, J. & GAINEY, T. 2001. Outsourcing HR: The Impact of Organisational Characteristics. Human Resource Management, 40, 125-138.
LAWLER, E. & BOUDREAU, J. 2009. What Makes HR a Strategic Partner? People & Strategy, 32, 15-22.
LAWLER III, E. 2005. From Human Resource Management to Organisational Effectiveness. Human Resource Management, 44, 165-169.
LEGGE, K. 2005. Human Resource Management Rhetorics and Realities, Basingstoke, Hampshire, Palgrave Macmillan.
LEPAK, D., BARTOL, K. & ERHARDT, N. 2005. A contingency framework for the delivery of HR practices. Human Resource Management Review, 15, 139-159.
LEVER, S. 1997. An Analysis of Managerial Motivations Behind Outsourcing Practices in Human Resources”. Human Resource Planning, 20, 37-47.
LILLY, J., GRAY, D. & VIRICK, M. 2005. Outsourcing the Human Resource Function: Environmental and Organisational Characteristics that Affect HR Performance. Journal of Business Strategies, 22, 55-73.
MARCHETTI, C. & WILSON, A. 2006. Outsourcing, Letting Go to Gain Control. Journal of Europe’s Centre for Business Leaders.
MARLER, J. H. & FISHER, S. L. 2013. An evidence-based review of e-HRM and strategic human resource management. Human Resource Management Review, 23, 18-36.
MCCRACKEN, M. & MCIVOR, R. 2012. Transforming the HR function through outsourced shared services: insights from the public sector. The International Journal of Human Resource Management, 1-23.
MEIJERINK, J. & BONDAROUK, T. 2013. Exploring the central characteristics of HR shared services: evidence from a critical case study in the Netherlands. The International Journal of Human Resource Management, 24, 487-513.
MEIJERINK, J., BONDAROUK, T. & LOOISE, J. K. 2013. Value creation through HR shared services: towards a conceptual framework. Personnel Review, 42.
PANAYOTOPOULOU, L., VAKOLA, M. & GALANAKI, E. 2007. E-HR adoption and the role of HRM: evidence from Greece. Personnel Review, 36, 277-294.
PARRY, E. & TYSON, S. 2011. Desired goals and actual outcomes of e‐HRM. Human Resource Management Journal, 21, 335-354.
PHILLIPS, T. N., ISENHOUR, L. & STONE, D. L. 2008. The Potential for Privacy Violations in Electronic Human Resource Practices. In: MARTIN, G., REDDINGTON, M. & ALEXANDER, H. (eds.) Technology, Outsourcing and Transforming HR. Oxford: Elsevier.
REDDINGTON, M. & HYDE, C. 2008. The Impact of e-HR on Line Managers and Employees in the UK: Benefits, Problems, and Prospects. In: MARTIN, G., REDDINGTON, M. & ALEXANDER, H. (eds.) Technology Outsourcing and Transforming HR. Oxford: Elsevier.
REDMAN, T., SNAPE, E., WASS, J. & HAMILTON, P. 2007. Evaluating the human resource shared services model: evidence from the NHS. International Journal of Human Resource Management, 18, 1486-1506.
REILLY, P. 2000. HR Shared Services and the Realignment of HR. REPORT-INSTITUTE FOR EMPLOYMENT STUDIES.
RUBERY, J., EARNSHAW, J., MARCHINGTON, M., COOKE, F. & S, V. 2002. Changing Organisational Forms and the Employment Relationship. Journal of Management Studies, 39, 645-672.
RUËL, H., BONDAROUK, T. & LOOISE, J. K. 2004. E-HRM: Innovation or irritation: An explorative empirical study in five large companies on web-based HRM. Management Revue, 15, 364-380.
RUEL, H. J., BONDAROUK, T. V. & VAN DER VELDE, M. 2007. The contribution of e-HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry. Employee Relations, 29, 280-291.
SAKO, M. & TIERNEY, A. 2005. Sustainability for Business Service Outsourcing: the Case of Human Resource Outsourcing (HRO). AIM Research Working Paper Series, 019 June 2005, 1- 46.
SCHALK, R., TIMMERMAN, V. & DEN HEUVEL, S. V. 2013. How strategic considerations influence decision making on e-HRM applications. Human Resource Management Review, 23, 84-92.
SEEMANN, P. 2005. Power, The Last Corporate Taboo. In: LOSEY, M., MEISINGER, S. & ULRICH, D. (eds.) The Future of Human Resource Management. Hoboken, New Jersey: John Wiley and Sons.
SHAW, S. & FAIRHURST, D. 1997. Outsourcing the HR function - personal threat or valuable opportunity? Strategic Change, 6, 459-468.
SHEEHAN, C. 2009. Outsourcing HRM activities in Australian organisations. Asia Pacific Journal of Human Resources, 47, 236-253.
SHEN, J. 2005. Human Resource Outsourcing: 1990 - 2004”. Journal of Organisational Transformation and Social Change, 2, 275-296.
SISSON, K. & STOREY, J. 2001. The Realities of Human Resource Management - Managing the Employment Relationship, Buckingham, The Open University Press.
STOREY, J. (ed.) 1989. New Perspectives on Human Resource Management, London: Routledge.
STROH, L. & TREEHUBOFF, D. 2003. Outsourcing HR functions: When and When not to go outside. Journal of Leadership and Organizational Studies, 10, 19-28.
SULLIVAN, J. 2004. The Case against Outsourcing HR. Canadian Reporter, 17, 15.
SYDOW, J., SCHREYÖGG, G. & KOCH, J. 2009. Organizational path dependence: Opening the black box. Academy of Management Review, 34, 689-709.
TANSLEY, C., NEWELL, S. & WILLIAMS, H. 2001. Effecting HRM-style practices through an integrated human resource information system: An e-greenfield site? Personnel Review, 30, 351-371.
TREMBLAY, M., PATRY, M. & LANOIE, P. 2008. Human resources outsourcing in Candadian organizations: An empirical analysis of the role of organizational charactertistics, transaction costs and risks. The International Journal of Human Resource Management, 19, 683-715.
TYSON, S. & FELL, A. 1987. Evaluating the Personnel Function, London, Century Hutchinson Ltd.
ULRICH, D. 1997. Human Resource Champions: The next agenda for adding value and delivering results, Boston, Massachusetts, Harvard Business School Press.
ULRICH, D. & BROCKBANK, W. 2009. The HR Business-Partner Model: Past Learnings and Future Challenges. People & Strategy, 32, 5-7.
ULRICH, D. & SMALLWOOD, N. 2005. Human Resources' New ROI: Return on Intangibles. In: LOSEY, M., MEISINGER, S. & ULRICH, D. (eds.) The Future of Human Resource Management. Hoboken, New Jersey: John Wiley and Sons.
VERGNE, J. P. & DURAND, R. 2010. The missing link between the theory and empirics of path dependence: conceptual clarification, testability issue, and methodological implications. Journal of Management Studies, 47, 736-759.
VOERMANS, M. & VAN VELDHOVEN, M. 2007. Attitude towards E-HRM: an empirical study at Philips. Personnel Review, 36, 887-902.
WATSON, T. 1986. Management, Organisation and Employment Strategy, London, Routledge and Kegan Paul Plc.
WOODALL, J., SCOTT-JACKSON, W., NEWHAM, T. & GURNEY, M. 2009. Making the decision to outsourcing human resources. Personnel Review, 38, 236-252.