Accessibility navigation

Placing relationships in the foreground: the role of workplace friendships in engagement

McBain, R. and Parkinson, A. (2017) Placing relationships in the foreground: the role of workplace friendships in engagement. In: Zerbe, W. J., Hartel, C. E. J., Ashkanasy, N. M. and Petitta, L. (eds.) Emotions and Identity. Research on Emotion in Organizations, 13. Emerald Publishing Limited, Bingley, pp. 199-221. ISBN 9781787144385

Text - Accepted Version
· Please see our End User Agreement before downloading.


It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

To link to this item DOI: 10.1108/S1746-979120170000013011


We explore the role of workplace friendships as a lens for understanding the emotional element and relational context for personal engagement (Kahn, 1990). The review of engagement theory differentiates personal engagement, recognising the role emotions play in enabling individuals’ ‘preferred selves’. Workplace relationships and friendship provide a conceptual discussion of individuals in social and workplace roles in engagement, drawing on friendship, emotion, attachment theories, particularly Kahn’s work. A case study drawn from recent research illustrates our discussion before concluding with ideas for the development of a future research agenda in answer to recent calls for work on the social context of engagement.

Item Type:Book or Report Section
Divisions:Henley Business School > Leadership, Organisations and Behaviour
ID Code:71471
Uncontrolled Keywords:workplace friendship, engagement, relational context, emotions
Publisher:Emerald Publishing Limited


Downloads per month over past year

University Staff: Request a correction | Centaur Editors: Update this record

Page navigation