Article

Rose, Susan, Fandel, Diana, Saraeva, Anastasiya and Dibley, Anne (2021) Sharing is the name of the game: exploring the role of social media communication practices on B2B customer relationships in the life sciences industry. Industrial Marketing Management, 93. pp. 52-62. ISSN 0019-8501 doi: https://doi.org/10.1016/j.indmarman.2020.12.013

Dibley, Anne, Clark, Moira and Myers, Andrew (2016) Emerging trends in customer management in a changing world. Journal of Emerging Trends in Marketing Management, 1 (2016). pp. 130-140. ISSN 2537-5865

Dibley, Anne and Baker, S. (2001) Uncovering the links between brand choice and personal values among young British and Spanish girls. Journal of Consumer Behaviour, 1 (1). pp. 77-93. ISSN 1479-1838 doi: https://doi.org/10.1002/cb.55

Report

Fandel, Diana, Rose, Susan, Saraeva, Anastasiya ORCID: https://orcid.org/0000-0003-2223-4310 and Dibley, Anne, (2021) Sharing is the Name of the Game: B2B Social Media Customer Engagement in the Life Sciences industry. Report. Henley Centre for Customer Management, UK. pp10.

Dibley, Anne, (2017) Linking customer experience to business performance: a literature review. Report. Henley Centre for Customer Management

Harrington, T., Dibley, Anne and Clark, Moira, (2015) B2B customer experience factors: understanding the relationship with SME customers – interim report. Report. Henley Centre for Customer Management

Dibley, Anne, Yenicioglu, Baskin and Clark, Moira, (2012) How collaborative innovation and co-creation can deliver value: a stakeholder approach. Report. Henley Centre for Customer Management

Dibley, Anne and Clark, Moira, (2011) Enabling sustainability in a business-to-business context: how can suppliers enable and support their clients' sustainability initiatives most effectively? Report. Henley Centre for Customer Management

Dibley, Anne and Clark, Moira, (2011) How to implement best practice in strategic partnerships: an outsource supplier and client perspective. Report. Henley Centre for Customer Management

Dibley, Anne and Clark, Moira, (2009) Best practice in managing relationships with outsource partners: an outsource supplier and client perspective. Report. Henley Centre for Customer Management

Dibley, Anne and Clark, Moira, (2008) Corporate social responsibility: key issues and linkages with customer experience. Report. Henley Centre for Customer Management