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Madan, R. and Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 (2024) Making sense of AI benefits: a mixed-method study in Canadian public administration. Information Systems Frontiers. ISSN 1572-9419 doi: https://doi.org/10.1007/s10796-024-10475-0

Yin, K., Niu, J., Dong, N., Zhang, K. and Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 (2023) A meta‑analysis of horizontal leadership and knowledge sharing. Current Psychology. ISSN 1936-4733 doi: https://doi.org/10.1007/s12144-023-05503-2

Madan, R. and Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 (2023) AI adoption and diffusion in public administration: a systematic literature review and future research agenda. Government Information Quarterly, 40 (1). 101774. ISSN 1872-9517 doi: https://doi.org/10.1016/j.giq.2022.101774

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104, Madan, R., Joha, A. and Sivarajah, U. (2022) Ethical framework for artificial intelligence and digital technologies. International Journal of Information Management, 62. 102433. ISSN 0268-4012 doi: https://doi.org/10.1016/j.ijinfomgt.2021.102433

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104, Al Badi Al Dhaheri, M. S. M., Madan, R. and Dzandu, M. D. (2021) How to counter organisational inertia to enable knowledge management practices adoption in public sector organisations. Journal of Knowledge Management, 25 (9). pp. 2245-2273. ISSN 1367-3270 doi: https://doi.org/10.1108/JKM-09-2020-0700

Pathak, B., Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 and Tan, Y. L. (2021) Value co-creation in the B2B context: a conceptual framework and its implications. The Service Industries Journal, 42 (3-4). ISSN 1743-9507 doi: https://doi.org/10.1080/02642069.2021.1989414

Pathak, B., Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 and Tan, Y. L. (2020) Value co-destruction: exploring the role of actors' opportunism in the B2B context. International Journal of Information Management, 52. 102093. ISSN 0268-4012 doi: https://doi.org/10.1016/j.ijinfomgt.2020.102093

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104, Day, M. and Narula, R. ORCID: https://orcid.org/0000-0002-4266-2681 (2018) Buyer (dis)satisfaction and process innovation: the case of information technology services provision. Industrial Marketing Management, 68. pp. 132-144. ISSN 0019-8501 doi: https://doi.org/10.1016/j.indmarman.2017.10.004

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104, Narula, R. ORCID: https://orcid.org/0000-0002-4266-2681 and Martínez-Noya, A. (2016) How do collaboration and investments in knowledge management affect process innovation in services? Journal of Knowledge Management, 20 (5). pp. 1004-1024. ISSN 1367-3270 doi: https://doi.org/10.1108/JKM-11-2015-0429

Book or Report Section

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 (2023) How have recent global events accentuated the need for transformation in the Global Supply Chain? In: Azhgaliyeva, D., Beirne, J., Rahut, D. B. and Yao, Y. (eds.) Fostering Resilient Global Supply Chains Amid Risk And Uncertainty. Asian Development Bank Institute, Tokyo, pp. 265-307. ISBN 9784899742913 doi: https://doi.org/10.56506/ATQY8548

Bürgi, M., Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 and Clutterbuck, D. (2023) Ethics and the digital environment in coaching. In: Smith, W. A., Passmore, J. ORCID: https://orcid.org/0000-0003-0832-7510, Turner, E., Lai, Y.-L. and Clutterbuck, D. (eds.) The Ethical Coaches’ Handbook: A Guide to Developing Ethical Maturity in Practice. Routledge, London, pp. 369-381. ISBN 9781032230603 doi: https://doi.org/10.4324/9781003277729-23

Madan, R. and Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 (2022) A Public Values Perspective on the Application of Artificial Intelligence in Government Practices: A Synthesis of Case Studies. In: Saura, J. R. and Debasa, F. (eds.) Handbook of Research on Artificial Intelligence in Government Practices and Processes. IGI Global Publishing, Hershey, pp. 162-189, 410 pages. ISBN 9781799896111 doi: https://doi.org/10.4018/978-1-7998-9609-8

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 (2018) Role of digitisation in enabling co-creation of value in KIBS firms. In: Liu, K., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012, Li, W. (V.) ORCID: https://orcid.org/0000-0003-2878-3185 and Baranauskas, C. (eds.) Digitalisation, Innovation, and Transformation. Springer, pp. 145-154. ISBN 9783319945415 doi: https://doi.org/10.1007/978-3-319-94541-5_15