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Ali, I., Ali, M., Grigore, G., Molesworth, M. and Jin, Z. (2020) The moderating role of corporate reputation and employee-company identification on work-related outcomes of job insecurity resulting from workforce localization policies. Journal of Business Research, 117. pp. 825-838. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2019.02.060

Clark, M. K., Lages, C. R. and Hollebeek, L. D. (2020) Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm. Journal of Business Research, 121. pp. 549-556. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2020.03.011

Couch, S. and Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 (2020) Coaching culturally different members of international business teams - the role of cultural intelligence. International Coaching Psychology Review, 15 (1). pp. 59-80. ISSN 1750-2764

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Hollebeek, L. D., Clark, M. K., Andreassen, T. W., Sigurdsson, V. and Smith, D. (2020) Virtual reality through the customer journey: framework and propositions. Journal of Retailing and Consumer Services, 55. 102056. ISSN 0969-6989 doi: https://doi.org/10.1016/j.jretconser.2020.102056

Inversini, A., Rega, I. and van Zyl, I. (2020) Internet representations of voluntourism fail to effectively integrate tourism and volunteering. Tourism Geographies: An International Journal of Tourism Space, Place and Environment, 22 (1). pp. 1-21. ISSN 1470-1340 doi: https://doi.org/10.1080/14616688.2019.1600007

Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 (2020) SpAds: political sherpas bridging minister and civil servant. Open Journal of Political Science, 10 (02). pp. 234-252. ISSN 2164-0505 doi: https://doi.org/10.4236/ojps.2020.102016

Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Karatas-Ozkan, M., Theodorakopoulos, N., McGowan, C. and Nicolopoulou, K. (2020) Business incubator managers’ perceptions of their role and performance success: role demands, constraints and choices. European Management Review, 17 (2). pp. 485-498. ISSN 1740-4762 doi: https://doi.org/10.1111/emre.12379

Kanadli, S. B., Zhang, P. and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 (2020) How job-related diversity affects boards’ strategic tasks performance: the role of chairperson. Corporate Governance: The International Journal of Business in Society, 20 (4). pp. 583-599. ISSN 1472-0701 doi: https://doi.org/10.1108/CG-08-2019-0267

Lages, C. R., Piercy, N. F., Malhotra, N. and Simões, C. (2020) Understanding the mechanisms of the relationship between shared values and service delivery performance of frontline employees. The International Journal of Human Resource Management, 31 (21). pp. 2737-2760. ISSN 1466-4399 doi: https://doi.org/10.1080/09585192.2018.1464491

Mahmoodi Kahriz, B., Bower, J. L., Glover, F. M. G. Q. and Vogt, J. ORCID: https://orcid.org/0000-0002-3178-2805 (2020) Wanting to be happy but not knowing how: poor attentional control and emotion-regulation abilities mediate the association between valuing happiness and depression. Journal of Happiness Studies, 21. pp. 2583-2601. ISSN 1573-7780 doi: https://doi.org/10.1007/s10902-019-00193-9

Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 (2020) Leading through discontinuous change: a typology of problems and leadership approaches in UK boards. Long Range Planning, 53 (2). 101870. ISSN 0024-6301 doi: https://doi.org/10.1016/j.lrp.2019.02.003

Ozdemir, S., Zhang, S., Gupta, S. and Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X (2020) The effects of trust and peer influence on corporate brand—Consumer relationships and consumer loyalty. Journal of Business Research, 117. pp. 791-805. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2020.02.027

Vosrter, L., Kipnis, E., Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X and Demangeot, C. (2020) Brokering intercultural relations in the rainbow nation: introducing intercultural marketing. Journal of Macromarketing, 40 (1). pp. 51-72. ISSN 1552-6534 doi: https://doi.org/10.1177/0276146719875189

Report

Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556, Simnett, J., Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Myers, A., (2020) ESG in small and mid-sized quoted companies: perceptions, myths and realities. Technical Report. Quoted Companies Alliance and Henley Business School, London. pp45.

Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, (2020) Industrial revolution 4.0: the changing technology landscape and its effect upon customer service employees. Report. Henley Centre for Customer Management, UK. pp28.

Book

Brown, G., Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556 (2020) The independent director in society: our crisis of governance and what to do about it. Palgrave Macmillan, Cham, pp271. ISBN 9783030513023 doi: https://doi.org/10.1007/978-3-030-51303-0