Article

Belitski, M. (2008) International Trade and Growth: Meta-analysis of Research 1970s-2000. Journal of International Law and International Relations, 3. ISSN 2072-0521

Boness, K. D., Harrison, R. and Liu, K. (2008) Goal sketching: an agile approach to clarifying requirements. The International Journal on Advances in Software, 1 (1). pp. 1-13. ISSN 1942-2628

Currie, W. L., Michell, V. and Abanishe, O. (2008) Knowledge process outsourcing in financial services: The vendor perspective. European Management Journal, 26 (2). pp. 94-104. ISSN 0263-2373 doi: 10.1016/j.emj.2007.11.002

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 (2008) Formal theory building for the avalanche game: explaining counter-intuitive behaviour of a complex system using geometrical and human behavioural/physiological effects. Systems Research and Behavioral Science, 25 (4). pp. 521-542. ISSN 1099-1743 doi: 10.1002/sres.911

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 and Husemann, E. (2008) Steering without Circe : attending to reinforcing loops in social systems. System Dynamics Review, 24 (1). pp. 37-61. ISSN 1099-1727 doi: 10.1002/sdr.396

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2008) The emergence and use of diagramming in system dynamics: a critical account. Systems Research & Behavioral Science, 25 (1). pp. 3-23. ISSN 1092-7026 doi: 10.1002/sres.826

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 and Husemann, E. (2008) System dynamics mapping of acute patient flows. Journal of the Operational Research Society, 59 (2). pp. 213-224. ISSN 0160-5682 doi: 10.1057/palgrave.jors.2602498

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 and Schwaninger, M. (2008) Theory building with system dynamics: topic and research contributions. Systems Research and Behavioral Science, 25 (4). pp. 439-445. ISSN 1099-1743 doi: 10.1002/sres.912

Liu, K., Sun, L. and Fu, Y. (2008) Ontological modelling of content management and provision. Information and Software Technology, 50 (11). pp. 1155-1164. ISSN 0950-5849 doi: 10.1016/j.infsof.2008.03.008

Manwani, S., Fishwick, M. and Rankin, G. (2008) Information ambidexterity: an exploratory case study of skills development. Journal of Information Technologies Cases and Applications, 10 (3).

Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2008) A cognitive perspective of social informatics. International Journal of Social and Humanistic Computing, 1 (1). pp. 28-35. ISSN 1752-6132 doi: 10.1504/IJSHC.2008.020478

Sterman, J. D. and Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2008) Jay Wright Forrester. Production and Operations Management, 17 (4). i-ii. ISSN 1059-1478

Traill, W. B., Arnoult, M. H. P., Chambers, S. A., Deaville, E. R., Gordon, M. H., John, P., Jones, P. J. ORCID: https://orcid.org/0000-0003-3464-5424, Kliem, K. E. ORCID: https://orcid.org/0000-0002-0058-8225, Mortimer, S. R. ORCID: https://orcid.org/0000-0001-6160-6741 and Tiffin, J. R. (2008) The potential for competitive and healthy food chains of benefit to the countryside. Trends in Food Science & Technology, 19 (5). pp. 248-254. ISSN 0924-2244 doi: 10.1016/j.tifs.2008.01.004

Report

Arnoult, M. H., Tiffin, R. and Traill, B., (2008) Models of nutrient demand, tax policy & public health impact. Report. University of Reading

Coxhead, H. and Clark, M. ORCID: https://orcid.org/0000-0002-7123-4248, (2008) Managing the customer experience through intermediaries. Report. Henley Centre for Customer Management

Dibley, A. and Clark, M. ORCID: https://orcid.org/0000-0002-7123-4248, (2008) Corporate social responsibility: key issues and linkages with customer experience. Report. Henley Centre for Customer Management

Hair, N., Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 and Clark, M. ORCID: https://orcid.org/0000-0002-7123-4248, (2008) Web quality and research update. Report. Henley Centre for Customer Management

Harrington, T., Lee, S. and Clark, M. ORCID: https://orcid.org/0000-0002-7123-4248, (2008) Public services: putting people first. Report. House of Commons

Conference or Workshop Item

Cook, S., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Wernick, P. (2008) European Laboratory for Software Evolution (ELSE): vision statement. In: 4th International ERCIM Workshop on Software Evolution and Evolvability (EvOL) in conjunction with the 23rd IEEE/ACM International Conference on Automated Software Engineering, 15-16 Sep 2008, L'Aquila, Italy, pp. 92-95.

Duangsuwan, J. and Liu, K. (2008) Multi-agent control of shared zones in intelligent buildings. In: International Conference on Computer Science and Software Engineering, 12-14 Dec 2008, Wuhan, China, pp. 1238-1241.

Gao, M., Wu, Z. and Liu, K. (2008) Pragmatic Grid for personalized resource provision. In: IEEE International Conference on Service Operations and Logistics, and Informatics (IEEE/SOLI 2008), 12-15 Oct 2008, Beijing, China, pp. 1023-1028.

Hair, N. and Clark, M. ORCID: https://orcid.org/0000-0002-7123-4248 (2008) Towards a classification system of relational activity in consumer electronic communities: the moderators’ tale. In: European Marketing Academy Conference, 27-30 May, Brighton. (Unpublished)

He, Y., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Zhou, D. (2008) Ontology-based protein-protein interactions extraction from literature using the hidden vector state model. In: IEEE International Conference on Data Mining (workshops) 2008, 15-19 Dec 2008, Pisa, Italy, pp. 736-743.

Kent, S., Broadbent, P., Warren, N. and Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 (2008) On-demand hd video using Jini based grid. In: IEEE International Conference on Multimedia and Expo 2008, 23-26 June 2008, Hannover, Germany, pp. 1045-1048.

Li, V. ORCID: https://orcid.org/0000-0003-2878-3185, Liu, K., Li, S. and Yang, H. (2008) Normative modeling for personalized clinical pathway using organizational semiotics methods. In: 2008 International Symposium on Computer Science and Computational Technology, 20-22 December 2008, Shanghai.

Lin, C., Liu, K. and Wei, H. ORCID: https://orcid.org/0000-0002-9664-5748 (2008) Review of computer vision in intelligent environment design. In: SSE Systems Engineering Conference 2008, 25-26 Sep 2008, The University of Reading. (Unpublished)

Ling, B., Tang, Y. ORCID: https://orcid.org/0000-0002-1134-4170, Liu, K. and Neale, K. (2008) Adaptive project planning and management based on best practices - COBRA system. In: SSE Systems Engineering Conference 2008, 25-26 Sep 2008, Reading, UK. (Unpublished)

Ling, B., Tang, Y. ORCID: https://orcid.org/0000-0002-1134-4170, Liu, K., Sun, L., Cheong, A. and Neale, K. (2008) Requirements engineering for software in emerging markets. In: IEEE International Conference on Service Operations and Logistics, and Informatics (IEEE/SOLI 2008), 12-15 Oct 2008, Beijing, China, pp. 1148-1152.

Liu, K., Lin, C. and Qiao, B. (2008) A multi-agent system for intelligent pervasive spaces. In: IEEE International Conference on Service Operations and Logistics, and Informatics (IEEE/SOLI 2008), 12-15 Oct 2008, Beijing, China, pp. 1005-1010.

Ma, Y. and Liu, K. (2008) Intelligent building assessment rating methods. In: 1st International Conference on Building Energy and Environment (CoBEE 2008), 13-16 Jul 2008, Dalian, China, pp. 1976-1983.

Manwani, S. (2008) Developing an IT-enabled change lifecycle: theory and practice. In: Global Information Technology Management Association (GITMA) Conference, 22-24 June, Atlanta, USA . (Unpublished)

Rong, W., Liu, K. and Lin, L. (2008) Towards personalized ranking in web service selection. In: IEEE International Conference on e-Business Engineering (ICEBE '08), 22-24 Oct 2008, Xi'an, China, pp. 165-172.

Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Clark, M. ORCID: https://orcid.org/0000-0002-7123-4248 and Hair, N. (2008) Exploring notions of ideal customer experience in online business-to-business environments: a USA / European comparison. In: International Colloquium in Relationship Marketing Conference, 14-17 September 2008, Swansea UK. (Unpublished)

Wongworawit, R., Clark, M. ORCID: https://orcid.org/0000-0002-7123-4248 and Lyman, M. (2008) A conceptual framework of frontline employees management in outsourced customer service operations. In: AMA's SERVSIG, 5-7 June, Liverpool. (Unpublished)

Yang, H. ORCID: https://orcid.org/0000-0002-2394-3058, Kakabadse, N. K. and Sander, R. (2008) Training, education and evaluation of board of directors in Chinese SOEs. In: European Academy of Business in Society (EABIS) 7th Annual Colloquium, Cranfield School of Management.

Zhang, J. K., Liu, K., Tang, Y. ORCID: https://orcid.org/0000-0002-1134-4170, So, M. C., Ke, L. S. and Mao, A. L. (2008) Data collaborative work flow model for information integration with the support of web services. In: International MultiConference of Engineers and Computer Scientists (IMECS 2008), 19-21 Mar 2008, Hong Kong, pp. 810-815.

Book

Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 and Ghinea, G., eds. (2008) Distributed systems and multimedia. Pearson (2008), Switzerland, pp. 1-564. ISBN 9781846588051

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 and Schwaninger, M., eds. (2008) System dynamics. Systems Research and Behavioral Science, 25 (4). John Wiley & Sons, Ltd.

Manwani, S. (2008) IT enabled business change: successful management. British Computer Society, Swindon. ISBN 9781902505916