Article

Belitski, M. (2008) International Trade and Growth: Meta-analysis of Research 1970s-2000. Journal of International Law and International Relations, 3. ISSN 2072-0521

Boness, K. D., Harrison, R. and Liu, K. (2008) Goal sketching: an agile approach to clarifying requirements. The International Journal on Advances in Software, 1 (1). pp. 1-13. ISSN 1942-2628

Currie, W. L., Michell, V. and Abanishe, O. (2008) Knowledge process outsourcing in financial services: The vendor perspective. European Management Journal, 26 (2). pp. 94-104. ISSN 0263-2373 doi: https://doi.org/10.1016/j.emj.2007.11.002

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 (2008) Formal theory building for the avalanche game: explaining counter-intuitive behaviour of a complex system using geometrical and human behavioural/physiological effects. Systems Research and Behavioral Science, 25 (4). pp. 521-542. ISSN 1099-1743 doi: https://doi.org/10.1002/sres.911

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 and Husemann, E. (2008) Steering without Circe : attending to reinforcing loops in social systems. System Dynamics Review, 24 (1). pp. 37-61. ISSN 1099-1727 doi: https://doi.org/10.1002/sdr.396

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2008) The emergence and use of diagramming in system dynamics: a critical account. Systems Research & Behavioral Science, 25 (1). pp. 3-23. ISSN 1092-7026 doi: https://doi.org/10.1002/sres.826

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 and Husemann, E. (2008) System dynamics mapping of acute patient flows. Journal of the Operational Research Society, 59 (2). pp. 213-224. ISSN 0160-5682 doi: https://doi.org/10.1057/palgrave.jors.2602498

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 and Schwaninger, M. (2008) Theory building with system dynamics: topic and research contributions. Systems Research and Behavioral Science, 25 (4). pp. 439-445. ISSN 1099-1743 doi: https://doi.org/10.1002/sres.912

Liu, K., Sun, L. and Fu, Y. (2008) Ontological modelling of content management and provision. Information and Software Technology, 50 (11). pp. 1155-1164. ISSN 0950-5849 doi: https://doi.org/10.1016/j.infsof.2008.03.008

Manwani, S., Fishwick, M. and Rankin, G. (2008) Information ambidexterity: an exploratory case study of skills development. Journal of Information Technologies Cases and Applications, 10 (3).

Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2008) A cognitive perspective of social informatics. International Journal of Social and Humanistic Computing, 1 (1). pp. 28-35. ISSN 1752-6132 doi: https://doi.org/10.1504/IJSHC.2008.020478

Sterman, J. D. and Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2008) Jay Wright Forrester. Production and Operations Management, 17 (4). i-ii. ISSN 1059-1478

Traill, W. B., Arnoult, M. H. P., Chambers, S. A., Deaville, E. R., Gordon, M. H., John, P., Jones, P. J. ORCID: https://orcid.org/0000-0003-3464-5424, Kliem, K. E. ORCID: https://orcid.org/0000-0002-0058-8225, Mortimer, S. R. ORCID: https://orcid.org/0000-0001-6160-6741 and Tiffin, J. R. (2008) The potential for competitive and healthy food chains of benefit to the countryside. Trends in Food Science & Technology, 19 (5). pp. 248-254. ISSN 0924-2244 doi: https://doi.org/10.1016/j.tifs.2008.01.004

Report

Arnoult, M. H., Tiffin, R. and Traill, B., (2008) Models of nutrient demand, tax policy & public health impact. Report. University of Reading

Coxhead, H. and Clark, M., (2008) Managing the customer experience through intermediaries. Report. Henley Centre for Customer Management

Dibley, A. and Clark, M., (2008) Corporate social responsibility: key issues and linkages with customer experience. Report. Henley Centre for Customer Management

Hair, N., Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 and Clark, M., (2008) Web quality and research update. Report. Henley Centre for Customer Management

Harrington, T., Lee, S. and Clark, M., (2008) Public services: putting people first. Report. House of Commons

Conference or Workshop Item

Cook, S., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Wernick, P. (2008) European Laboratory for Software Evolution (ELSE): vision statement. In: 4th International ERCIM Workshop on Software Evolution and Evolvability (EvOL) in conjunction with the 23rd IEEE/ACM International Conference on Automated Software Engineering, 15-16 Sep 2008, L'Aquila, Italy, pp. 92-95.

Duangsuwan, J. and Liu, K. (2008) Multi-agent control of shared zones in intelligent buildings. In: International Conference on Computer Science and Software Engineering, 12-14 Dec 2008, Wuhan, China, pp. 1238-1241.

Gao, M., Wu, Z. and Liu, K. (2008) Pragmatic Grid for personalized resource provision. In: IEEE International Conference on Service Operations and Logistics, and Informatics (IEEE/SOLI 2008), 12-15 Oct 2008, Beijing, China, pp. 1023-1028.

Hair, N. and Clark, M. (2008) Towards a classification system of relational activity in consumer electronic communities: the moderators’ tale. In: European Marketing Academy Conference, 27-30 May, Brighton. (Unpublished)

He, Y., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Zhou, D. (2008) Ontology-based protein-protein interactions extraction from literature using the hidden vector state model. In: IEEE International Conference on Data Mining (workshops) 2008, 15-19 Dec 2008, Pisa, Italy, pp. 736-743.

Kent, S., Broadbent, P., Warren, N. and Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 (2008) On-demand hd video using Jini based grid. In: IEEE International Conference on Multimedia and Expo 2008, 23-26 June 2008, Hannover, Germany, pp. 1045-1048.

Li, V. ORCID: https://orcid.org/0000-0003-2878-3185, Liu, K., Li, S. and Yang, H. (2008) Normative modeling for personalized clinical pathway using organizational semiotics methods. In: 2008 International Symposium on Computer Science and Computational Technology, 20-22 December 2008, Shanghai.

Lin, C., Liu, K. and Wei, H. ORCID: https://orcid.org/0000-0002-9664-5748 (2008) Review of computer vision in intelligent environment design. In: SSE Systems Engineering Conference 2008, 25-26 Sep 2008, The University of Reading. (Unpublished)

Ling, B., Tang, Y., Liu, K. and Neale, K. (2008) Adaptive project planning and management based on best practices - COBRA system. In: SSE Systems Engineering Conference 2008, 25-26 Sep 2008, Reading, UK. (Unpublished)

Ling, B., Tang, Y., Liu, K., Sun, L., Cheong, A. and Neale, K. (2008) Requirements engineering for software in emerging markets. In: IEEE International Conference on Service Operations and Logistics, and Informatics (IEEE/SOLI 2008), 12-15 Oct 2008, Beijing, China, pp. 1148-1152.

Liu, K., Lin, C. and Qiao, B. (2008) A multi-agent system for intelligent pervasive spaces. In: IEEE International Conference on Service Operations and Logistics, and Informatics (IEEE/SOLI 2008), 12-15 Oct 2008, Beijing, China, pp. 1005-1010.

Ma, Y. and Liu, K. (2008) Intelligent building assessment rating methods. In: 1st International Conference on Building Energy and Environment (CoBEE 2008), 13-16 Jul 2008, Dalian, China, pp. 1976-1983.

Manwani, S. (2008) Developing an IT-enabled change lifecycle: theory and practice. In: Global Information Technology Management Association (GITMA) Conference, 22-24 June, Atlanta, USA . (Unpublished)

Rong, W., Liu, K. and Lin, L. (2008) Towards personalized ranking in web service selection. In: IEEE International Conference on e-Business Engineering (ICEBE '08), 22-24 Oct 2008, Xi'an, China, pp. 165-172.

Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Clark, M. and Hair, N. (2008) Exploring notions of ideal customer experience in online business-to-business environments: a USA / European comparison. In: International Colloquium in Relationship Marketing Conference, 14-17 September 2008, Swansea UK. (Unpublished)

Wongworawit, R., Clark, M. and Lyman, M. (2008) A conceptual framework of frontline employees management in outsourced customer service operations. In: AMA's SERVSIG, 5-7 June, Liverpool. (Unpublished)

Yang, H. ORCID: https://orcid.org/0000-0002-2394-3058, Kakabadse, N. K. and Sander, R. (2008) Training, education and evaluation of board of directors in Chinese SOEs. In: European Academy of Business in Society (EABIS) 7th Annual Colloquium, Cranfield School of Management.

Zhang, J. K., Liu, K., Tang, Y., So, M. C., Ke, L. S. and Mao, A. L. (2008) Data collaborative work flow model for information integration with the support of web services. In: International MultiConference of Engineers and Computer Scientists (IMECS 2008), 19-21 Mar 2008, Hong Kong, pp. 810-815.

Book

Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448 and Ghinea, G., eds. (2008) Distributed systems and multimedia. Pearson (2008), Switzerland, pp. 1-564. ISBN 9781846588051

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 and Schwaninger, M., eds. (2008) System dynamics. Systems Research and Behavioral Science, 25 (4). John Wiley & Sons, Ltd.

Manwani, S. (2008) IT enabled business change: successful management. British Computer Society, Swindon. ISBN 9781902505916