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Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2021) Environmental discourse in hotel online reviews: a big data analysis. Journal of Sustainable Tourism, 29 (5). pp. 829-848. ISSN 1747-7646 doi: 10.1080/09669582.2020.1858303

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Fosso Wamba, S. (2020) Exploring how consumer goods companies innovate in the digital age: the role of big data analytics companies. Journal of Business Research, 121. pp. 338-352. ISSN 0148-2963 doi: 10.1016/j.jbusres.2020.09.012

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576, Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 and Okumus, F. (2020) Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services. International Journal of Hospitality Management, 90. 102606. ISSN 1873-4693 doi: 10.1016/j.ijhm.2020.102606

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Baggio, R. (2020) The relevance of mixed methods for network analysis in tourism and hospitality research. International Journal of Contemporary Hospitality Management, 32 (4). pp. 1643-1673. ISSN 0959-6119 doi: 10.1108/IJCHM-04-2019-0378

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2020) Web 2.0 and destination marketing: current trends and future directions. Sustainability, 12 (9). 3771. ISSN 2071-1050 doi: 10.3390/su12093771

Ek Styven, M. and Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576 (2020) Understanding the intention to buy secondhand clothing on sharing economy platforms: The influence of sustainability, distance from the consumption system, and economic motivations. Psychology & Marketing, 37 (5). pp. 724-739. ISSN 1520-6793 doi: 10.1002/mar.21334

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576 and Guizzardi, A. (2020) Does designation as a UNESCO World Heritage Site influence tourist evaluation of a local destination? Journal of Travel Research, 59 (1). pp. 22-36. ISSN 1552-6763 doi: 10.1177/0047287518821737

Czakon, W., Klimas, P. and Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2020) Behavioral antecedents of coopetition: a synthesis and measurement scale. Long Range Planning, 53 (1). 101875. ISSN 0024-6301 doi: 10.1016/j.lrp.2019.03.001

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2020) Big data and analytics in tourism and hospitality: a perspective article. Tourism Review, 75 (1). pp. 299-303. ISSN 1660-5373 doi: 10.1108/TR-06-2019-0259

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2020) Online review helpfulness and firms’ financial performance: an empirical study in a service industry. International Journal of Electronic Commerce, 24 (4). pp. 421-449. ISSN 1086-4415 doi: 10.1080/10864415.2020.1806464

Ek Styvén, M., Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576 and Strandberg, C. (2020) This is my hometown! The role of place attachment, congruity, and self-expressiveness on residents’ intention to share a place brand message online. Journal of Advertising, 49 (5). pp. 540-556. ISSN 0091-3367 doi: 10.1080/00913367.2020.1810594

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Predvoditeleva, M. (2019) How do online reviewers’ cultural traits and perceived experience influence hotel online ratings? International Journal of Contemporary Hospitality Management, 31 (12). pp. 4543-4573. ISSN 0959-6119 doi: 10.1108/IJCHM-11-2018-0927

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2019) Industry 4.0: a bibliometric review of its managerial intellectual structure and potential evolution in the service industries. Technological Forecasting and Social Change, 149. 119752. ISSN 0040-1625 doi: 10.1016/j.techfore.2019.119752

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576 and Visani, F. (2019) Embedding eWOM into efficiency DEA modelling: an application to the hospitality sector. International Journal of Hospitality Management, 80. pp. 1-12. ISSN 1873-4693 doi: 10.1016/j.ijhm.2019.01.002

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 and Kazakov, S. (2019) The role of language in the online evaluation of hospitality service encounters: an empirical study. International Journal of Hospitality Management, 78. pp. 50-58. ISSN 1873-4693 doi: 10.1016/j.ijhm.2018.11.012

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 and Gretzel, U. (2019) Online reviews: differences by submission device. Tourism Management, 70. pp. 295-298. ISSN 0261-5177 doi: 10.1016/j.tourman.2018.08.022

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576, Di Fatta, G. and Di Felice, M. (2019) Understanding customer satisfaction with services by leveraging big data: the role of services attributes and consumers’ cultural background. IEEE Access, 7. pp. 8195-8208. ISSN 2169-3536 doi: 10.1109/ACCESS.2018.2887300

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576, Ek Styven, M. and Ayeh, J. K. (2019) Using Facebook for travel decision-making: an international study of antecedents. International Journal of Contemporary Hospitality Management, 31 (2). pp. 1021-1044. ISSN 0959-6119 doi: 10.1108/IJCHM-02-2018-0158

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2018) Effects of the booking.com rating system: bringing hotel class into the picture. Tourism Management, 66. pp. 47-52. ISSN 0261-5177 doi: 10.1016/j.tourman.2017.11.006

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Mura, M. and Di Felice, M. (2018) The determinants of Facebook social engagement for National Tourism Organisations’ Facebook pages: a quantitative approach. Journal of Destination Marketing & Management, 8. pp. 312-325. ISSN 2212-571X doi: 10.1016/j.jdmm.2017.06.003

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576, Baggio, R., Fuchs, M. and Höpken, W. (2018) Business intelligence and big data in hospitality and tourism: a systematic literature review. International Journal of Contemporary Hospitality Management, 30 (12). pp. 3514-3554. ISSN 0959-6119 doi: 10.1108/IJCHM-07-2017-0461

Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576 and Giorgio, L. (2017) The “Pink Night” festival revisited: meta-events and the role of destination partnerships in staging event tourism. Annals of Tourism Research, 62. pp. 89-109. ISSN 0160-7383 doi: 10.1016/j.annals.2016.11.003

Guizzardi, A., Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Prayag, G. (2017) Environmental impacts and certification: evidence from the Milan World Expo 2015. International Journal of Contemporary Hospitality Management, 29 (3). pp. 1052-1071. ISSN 0959-6119 doi: 10.1108/IJCHM-09-2015-0491

Book or Report Section

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2022) Big data analytics. In: Buhalis, D. (ed.) Encyclopedia of tourism management and marketing. Edward Elgar, pp. 295-296. ISBN 9781800377479 doi: 10.4337/9781800377486

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2022) Business intelligence. In: Buhalis, D. (ed.) Encyclopedia of tourism management and marketing. Edward Elgar Publishing Ltd, pp. 387-390. ISBN 9781800377479 doi: 10.4337/9781800377486.business.intelligence

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Buhalis, D. (2022) Facebook marketing. In: Buhalis, D. (ed.) Encyclopedia of tourism management and marketing. Edward Elgar Publishing Ltd. ISBN 9781800377479 doi: 10.4337/9781800377486.facebook.marketing

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2018) The role of policy makers and regulators in coopetition. In: Fernandez, A.-S., Chiambaretto, P., Le Roy, F. and Czakon, W. (eds.) The Routledge companion to co-opetition strategies. Routledge, Abingdon. ISBN 9781138736894

Fini, R., Bartolini, M., Benigni, S., Ciancarini, P., Di Iorio, A., Johnson, A., Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Peroni, S., Poggi, F., Rasmussen, E., Silvi, R., Sobrero, M. and Toschi, L. (2018) Collaborative practices and multidisciplinary research: the dialogue between entrepreneurship, management and data science. In: Bosio, G., Minola, T., Origo, F. and Tomelleri, S. (eds.) Rethinking entrepreneurship education: the role of collaborative practices and innovation. Entrepreneurship, Structural change and Industrial Dynamics. Springer, pp. 129-152. ISBN 9783319905471 doi: 10.1007/978-3-319-90548-8

Book

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Bresciani, S., eds. (2022) Creating, managing and marketing gastronomy experiences in hospitality and tourism. International Journal of Contemporary Hospitality Management. Emerald. doi: 10.1108/IJCHM-09-2022-070