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Adewale, A. A. ORCID: https://orcid.org/0000-0002-7502-2875 and Khalid, S. K. (2016) Surviving in Africa: the response of multinational corporations to institutional deficiencies and their broader moral implications. In: Kazeroony, H., Puplampu, B. and Du Plessis, Y. (eds.) Sustainable Management Development in Africa: Building Capacities to Serve Africa Organizations. Routledge, pp. 141-156. ISBN 9781138887015

Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280, Bolade-Ogunfodun, O. ORCID: https://orcid.org/0000-0001-8143-6946 and Adewale, A. A. ORCID: https://orcid.org/0000-0002-7502-2875 (2016) Integrated habitus for the common good of the firm – a radically humanistic conception of organizational habitus with systemic human integrity orientation. In: Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280 and Sison, A. J. G. (eds.) Challenges of capitalism for virtue and the common good: inter-disciplinary perspectives. Edward Elgar. ISBN 9781784717902

Alhefeiti, A. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) A preliminary study on information sharing between police and private security companies in the United Arab Emirates. In: 17th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, 1-3 August 2016, Campinas, Brazil, pp. 231-233.

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104, Narula, R. ORCID: https://orcid.org/0000-0002-4266-2681 and Martínez-Noya, A. (2016) How do collaboration and investments in knowledge management affect process innovation in services? Journal of Knowledge Management, 20 (5). pp. 1004-1024. ISSN 1367-3270 doi: https://doi.org/10.1108/JKM-11-2015-0429

Baranauskas, M. C. C., Liu, K., Sun, L., Neris, V. P. d. A., Bonacin, R. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012, eds. (2016) Socially aware organisations and technologies: impact and challenges. Springer. ISBN 9783319421018

Baranauskas, M. C. C., Liu, K., Sun, L., de Almeida Neris, V. P., Bonacin, R. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) Socially aware organisations and technologies. Impact and challenges. IFIP Advances in Information and Communication Technology, 477. Springer. ISBN 9783319421025

Belitski, M. and Desai, S. (2016) Creativity, entrepreneurship and economic development: city-level evidence on creativity spillover of entrepreneurship. Journal of Technology Transfer, 41 (6). pp. 1354-1376. ISSN 1573-7047 doi: https://doi.org/10.1007/s10961-015-9446-3

Belitski, M. and Desai, S. (2016) What drives ICT clustering in European Cities? Journal of Technology Transfer, 41 (3). pp. 430-450. ISSN 1573-7047 doi: https://doi.org/10.1007/s10961-015-9422-y

Belitski, M., Chowdhury, F. and Desai, S. (2016) Taxes, corruption, and entry. Small Business Economics, 47 (1). pp. 201-216. ISSN 1573-0913 doi: https://doi.org/10.1007/s11187-016-9724-y

Canhoto, A. and Clark, M., (2016) Social media in the business-to-business context: use and value. Report. Henley Centre for Customer Management

Clark, M., Harrington, T. and Myers, A. (2016) Promoting excellence in customer management: emerging trends in business. Journal of Emerging Trends in Marketing and Management, 1 (2016). pp. 119-129. ISSN 2537-5865

Dankwa, K. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) Making sense of non-compliance: a semiotic approach. In: 17th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, 1-3 August 2016, Campinas, Brazil, pp. 97-106.

Daukseviciute, I. and Simkin, L. (2016) Optimising relationship marketing programmes: a holistic approach. Journal of Strategic Marketing, 24 (6). pp. 500-518. ISSN 1466-4488 doi: https://doi.org/10.1080/0965254X.2015.1063681

Dibley, A., Clark, M. and Myers, A. (2016) Emerging trends in customer management in a changing world. Journal of Emerging Trends in Marketing Management, 1 (2016). pp. 130-140. ISSN 2537-5865

Diego, F., Liu, K. and Li, W. (V.) ORCID: https://orcid.org/0000-0003-2878-3185 (2016) Organisational responsiveness through signs. In: 17th International Conference on Informatics and Semiotics in Organisations Socially Aware Organisations and Technologies: Impact and Challenges, 1-3 August 2016, Campinas, Brazil.

Koenig-Lewis, N., Asaad, Y., Palmer, A. and Petersone, E. (2016) The effects of passage of time on alumni recall of ‘student experience’. Higher Education Quarterly, 70 (1). pp. 59-80. ISSN 0951-5224 doi: https://doi.org/10.1111/hequ.12063

Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698, Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448, Feredoes, E. and Nadee, W. (2016) Do more pictures mean more effort? Investigating the effects of monocular depth on target detection in a 3D WIMP pictures folder. In: The Ninth International Conference on Advances in Computer-Human Interactions (ACHI 2016), 24 - 28 April 2016, Venice, Italy, pp. 1-5.

Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698, Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 and Feredoes, E. (2016) Environmental factors and features that influence visual search in a 3D WIMP interface. International Journal of Human-Computer Studies, 92-93. pp. 30-43. ISSN 1071-5819 doi: https://doi.org/10.1016/j.ijhcs.2016.04.009

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 and Husemann, E. (2016) System dynamics mapping of acute patient flows. In: Mustafee, N. (ed.) Operational Research for Emergency Planning in Healthcare. Palgrave Macmillan, London, pp. 125-147. ISBN 9781137573261

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041, Monefeldt, C. and Rosenhead, J. V. (2016) Looking in the wrong place for healthcare improvements: a system dynamics study of an Accident and Emergency Department. In: Mustafee, N. (ed.) Operational Research for Emergency Planning in Healthcare. Palgrave Macmillan, London, pp. 92-121. ISBN 9781137573261

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041, Munro, E. and Husemann, E. (2016) The child protection jigsaw. Impact magazine. pp. 42-45. doi: https://doi.org/10.1080/2058802x.2016.11963997

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Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2016) What we talk about when we talk about ‘systems thinking’. Journal of the Operational Research Society, 67 (3). pp. 527-528. ISSN 0160-5682 doi: https://doi.org/10.1057/jors.2015.10

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041, Munro, E. and Husemann, E. (2016) Blending systems thinking approaches for organisational analysis: reviewing child protection in England. European Journal of Operational Research, 251 (2). pp. 613-623. ISSN 0377-2217 doi: https://doi.org/10.1016/j.ejor.2015.10.041

Li, W. (V.) ORCID: https://orcid.org/0000-0003-2878-3185 and Yang, G. (2016) Best practice of "Internet+" hospital: seamless medical services across whole process. China Digital Medicine, 2016 (5). pp. 31-33. ISSN 1673-7571 doi: https://doi.org/10.3969/j.issn.1673-7571.2016.05.009

Li, W. ORCID: https://orcid.org/0000-0003-2878-3185, Liu, K., Belitski, M., Ghobadian, A. and O'Regan, N. (2016) e-Leadership through strategic alignment: an empirical study of small- and medium-sized enterprises in the digital age. Journal of Information Technology, 31 (2). pp. 185-206. ISSN 0268-3962 doi: https://doi.org/10.1057/jit.2016.10

Liu, S. ORCID: https://orcid.org/0000-0002-3012-0973 and Yang, J. ORCID: https://orcid.org/0000-0002-2394-3058 (2016) Responding to the EU Emissions Trading Scheme and Climate Change Act: an empirical analysis of corporate longitudinal carbon disclosure strategy. In: 39th European Accounting Association Annual Congress.

Liu, Y., Srai, J. S. and Evans, S. (2016) Environmental management: the role of supply chain capabilities in the auto sector. Supply Chain Management: An International Journal, 21 (1). pp. 1-19. ISSN 1359-8546 doi: https://doi.org/10.1108/SCM-01-2015-0026

Liu, Y. S. ORCID: https://orcid.org/0000-0002-3012-0973, Zhou, X., Yang, J. ORCID: https://orcid.org/0000-0002-2394-3058 and Hoepner, A. (2016) Corporate carbon emission and financial performance: does carbon disclosure mediate the relationship in the UK? In: European Accounting Association Annual Congress 2017, 10-12, May, 2017, Valencia, Spain.

Manwani, S. and Bossert, O. (2016) The challenges and responses for enterprise architects in the digital age. Journal of Enterprise Architecture, 12 (3). pp. 6-9. ISSN 2166-6792

Manwani, S. and McAran, D. (2016) The five forces of technology adoption. In: Nah, F. F.-H. and Tan, C.-H. (eds.) HCI in Business, Government, and Organizations: eCommerce and Innovation. Lecture Notes in Computer Science. Springer International Publishing, Switzerland, pp. 545-555. ISBN 9783319393957 doi: https://doi.org/10.1007/978-3-319-39396-4

Manwani, S. and Quek, F. (2016) Dealing with the unexpected: time for disruptive leadership - a case study. In: BAM2016 Conference, 6 - 8 September 2016, Newcastle University.

Palmer, A. and Bejou, D. (2016) Retrospective: service failure and loyalty: an exploratory empirical study of airline customers. Journal of Services Marketing, 30 (5). pp. 480-484. ISSN 0887-6045 doi: https://doi.org/10.1108/JSM-04-2016-0137

Palmer, A., Koenig-Lewis, N. and Asaad, Y. (2016) Brand identification in higher education: a conditional process analysis. Journal of Business Research, 69 (8). pp. 3033-3040. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2016.01.018

Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Waite, K. and O'Gorman, K. (2016) Social Impact Theory: an examination of how immediacy operates as an influence upon social media interaction in Facebook fan pages. The Marketing Review, 16 (3). pp. 299-321. ISSN 1472-1384 doi: https://doi.org/10.1362/146934716X14636478977791

Solangasenathirajan, S. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) Characterisation of an electronic booking system in the National Health Service: a semiotic perspective. In: 17th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, 1-3 August 2016, Campinas, Brazil.

Stouraitis, V. and Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698 (2016) Small and medium-sized enterprises’ exporting: Home and host country motivators effect on first and successive export venture decisions. Management : Journal of Contemporary Management Issues, 21 (1). pp. 97-115. ISSN 1846-3363

Sun, L., Liu, K., Jambari, D. I. and Michell, V. (2016) Evaluating business value of IT towards optimisation of the application portfolio. Enterprise Information Systems, 10 (4). pp. 378-399. ISSN 1751-7575 doi: https://doi.org/10.1080/17517575.2014.939106

Tan, Y. L., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Debra, P. (2016) Aligning IS programs with industry: linking business analysis curricula design with the professional body. In: 22nd Americas Conference on Information Systems, August 11-14, 2016, San Diego, USA.

Tian, B., Han, J. and Liu, K. (2016) Closed-loop feedback computation model of dynamical reputation based on the local trust evaluation in business-to-consumer e-commerce. Information, 7 (1). 4. ISSN 2078-2489 doi: https://doi.org/10.3390/info7010004

Xu, S., Liu, K., Tang, L. C.M. T. and Li, W. ORCID: https://orcid.org/0000-0003-2878-3185 (2016) A framework for integrating syntax, semantics and pragmatics for computer-aided professional practice: With application of costing in construction industry. Computers in Industry, 83. pp. 28-45. ISSN 0166-3615 doi: https://doi.org/10.1016/j.compind.2016.08.004