Article

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104, Narula, R. ORCID: https://orcid.org/0000-0002-4266-2681 and Martínez-Noya, A. (2016) How do collaboration and investments in knowledge management affect process innovation in services? Journal of Knowledge Management, 20 (5). pp. 1004-1024. ISSN 1367-3270 doi: https://doi.org/10.1108/JKM-11-2015-0429

Belitski, M. and Desai, S. (2016) Creativity, entrepreneurship and economic development: city-level evidence on creativity spillover of entrepreneurship. Journal of Technology Transfer, 41 (6). pp. 1354-1376. ISSN 1573-7047 doi: https://doi.org/10.1007/s10961-015-9446-3

Belitski, M. and Desai, S. (2016) What drives ICT clustering in European Cities? Journal of Technology Transfer, 41 (3). pp. 430-450. ISSN 1573-7047 doi: https://doi.org/10.1007/s10961-015-9422-y

Belitski, M., Chowdhury, F. and Desai, S. (2016) Taxes, corruption, and entry. Small Business Economics, 47 (1). pp. 201-216. ISSN 1573-0913 doi: https://doi.org/10.1007/s11187-016-9724-y

Clark, M., Harrington, T. and Myers, A. (2016) Promoting excellence in customer management: emerging trends in business. Journal of Emerging Trends in Marketing and Management, 1 (2016). pp. 119-129. ISSN 2537-5865

Daukseviciute, I. and Simkin, L. (2016) Optimising relationship marketing programmes: a holistic approach. Journal of Strategic Marketing, 24 (6). pp. 500-518. ISSN 1466-4488 doi: https://doi.org/10.1080/0965254X.2015.1063681

Dibley, A., Clark, M. and Myers, A. (2016) Emerging trends in customer management in a changing world. Journal of Emerging Trends in Marketing Management, 1 (2016). pp. 130-140. ISSN 2537-5865

Koenig-Lewis, N., Asaad, Y., Palmer, A. and Petersone, E. (2016) The effects of passage of time on alumni recall of ‘student experience’. Higher Education Quarterly, 70 (1). pp. 59-80. ISSN 0951-5224 doi: https://doi.org/10.1111/hequ.12063

Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698, Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 and Feredoes, E. (2016) Environmental factors and features that influence visual search in a 3D WIMP interface. International Journal of Human-Computer Studies, 92-93. pp. 30-43. ISSN 1071-5819 doi: https://doi.org/10.1016/j.ijhcs.2016.04.009

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041, Munro, E. and Husemann, E. (2016) The child protection jigsaw. Impact magazine. pp. 42-45. doi: https://doi.org/10.1080/2058802x.2016.11963997

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2016) “Till the muddle in my mind have cleared awa”: can we help shape policy using systems modelling? Systems Research and Behavioral Science, 33 (5). pp. 633-650. ISSN 1099-1743 doi: https://doi.org/10.1002/sres.2422

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 (2016) What we talk about when we talk about ‘systems thinking’. Journal of the Operational Research Society, 67 (3). pp. 527-528. ISSN 0160-5682 doi: https://doi.org/10.1057/jors.2015.10

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041, Munro, E. and Husemann, E. (2016) Blending systems thinking approaches for organisational analysis: reviewing child protection in England. European Journal of Operational Research, 251 (2). pp. 613-623. ISSN 0377-2217 doi: https://doi.org/10.1016/j.ejor.2015.10.041

Li, W. (V.) ORCID: https://orcid.org/0000-0003-2878-3185 and Yang, G. (2016) Best practice of "Internet+" hospital: seamless medical services across whole process. China Digital Medicine, 2016 (5). pp. 31-33. ISSN 1673-7571 doi: https://doi.org/10.3969/j.issn.1673-7571.2016.05.009

Li, W. ORCID: https://orcid.org/0000-0003-2878-3185, Liu, K., Belitski, M., Ghobadian, A. and O'Regan, N. (2016) e-Leadership through strategic alignment: an empirical study of small- and medium-sized enterprises in the digital age. Journal of Information Technology, 31 (2). pp. 185-206. ISSN 0268-3962 doi: https://doi.org/10.1057/jit.2016.10

Liu, Y., Srai, J. S. and Evans, S. (2016) Environmental management: the role of supply chain capabilities in the auto sector. Supply Chain Management: An International Journal, 21 (1). pp. 1-19. ISSN 1359-8546 doi: https://doi.org/10.1108/SCM-01-2015-0026

Manwani, S. and Bossert, O. (2016) The challenges and responses for enterprise architects in the digital age. Journal of Enterprise Architecture, 12 (3). pp. 6-9. ISSN 2166-6792

Palmer, A. and Bejou, D. (2016) Retrospective: service failure and loyalty: an exploratory empirical study of airline customers. Journal of Services Marketing, 30 (5). pp. 480-484. ISSN 0887-6045 doi: https://doi.org/10.1108/JSM-04-2016-0137

Palmer, A., Koenig-Lewis, N. and Asaad, Y. (2016) Brand identification in higher education: a conditional process analysis. Journal of Business Research, 69 (8). pp. 3033-3040. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2016.01.018

Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Waite, K. and O'Gorman, K. (2016) Social Impact Theory: an examination of how immediacy operates as an influence upon social media interaction in Facebook fan pages. The Marketing Review, 16 (3). pp. 299-321. ISSN 1472-1384 doi: https://doi.org/10.1362/146934716X14636478977791

Stouraitis, V. and Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698 (2016) Small and medium-sized enterprises’ exporting: Home and host country motivators effect on first and successive export venture decisions. Management : Journal of Contemporary Management Issues, 21 (1). pp. 97-115. ISSN 1846-3363

Sun, L., Liu, K., Jambari, D. I. and Michell, V. (2016) Evaluating business value of IT towards optimisation of the application portfolio. Enterprise Information Systems, 10 (4). pp. 378-399. ISSN 1751-7575 doi: https://doi.org/10.1080/17517575.2014.939106

Tian, B., Han, J. and Liu, K. (2016) Closed-loop feedback computation model of dynamical reputation based on the local trust evaluation in business-to-consumer e-commerce. Information, 7 (1). 4. ISSN 2078-2489 doi: https://doi.org/10.3390/info7010004

Xu, S., Liu, K., Tang, L. C.M. T. and Li, W. ORCID: https://orcid.org/0000-0003-2878-3185 (2016) A framework for integrating syntax, semantics and pragmatics for computer-aided professional practice: With application of costing in construction industry. Computers in Industry, 83. pp. 28-45. ISSN 0166-3615 doi: https://doi.org/10.1016/j.compind.2016.08.004

Book or Report Section

Adewale, A. A. ORCID: https://orcid.org/0000-0002-7502-2875 and Khalid, S. K. (2016) Surviving in Africa: the response of multinational corporations to institutional deficiencies and their broader moral implications. In: Kazeroony, H., Puplampu, B. and Du Plessis, Y. (eds.) Sustainable Management Development in Africa: Building Capacities to Serve Africa Organizations. Routledge, pp. 141-156. ISBN 9781138887015

Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280, Bolade-Ogunfodun, O. ORCID: https://orcid.org/0000-0001-8143-6946 and Adewale, A. A. ORCID: https://orcid.org/0000-0002-7502-2875 (2016) Integrated habitus for the common good of the firm – a radically humanistic conception of organizational habitus with systemic human integrity orientation. In: Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280 and Sison, A. J. G. (eds.) Challenges of capitalism for virtue and the common good: inter-disciplinary perspectives. Edward Elgar. ISBN 9781784717902

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041 and Husemann, E. (2016) System dynamics mapping of acute patient flows. In: Mustafee, N. (ed.) Operational Research for Emergency Planning in Healthcare. Palgrave Macmillan, London, pp. 125-147. ISBN 9781137573261

Lane, D. ORCID: https://orcid.org/0000-0001-6658-7041, Monefeldt, C. and Rosenhead, J. V. (2016) Looking in the wrong place for healthcare improvements: a system dynamics study of an Accident and Emergency Department. In: Mustafee, N. (ed.) Operational Research for Emergency Planning in Healthcare. Palgrave Macmillan, London, pp. 92-121. ISBN 9781137573261

Manwani, S. and McAran, D. (2016) The five forces of technology adoption. In: Nah, F. F.-H. and Tan, C.-H. (eds.) HCI in Business, Government, and Organizations: eCommerce and Innovation. Lecture Notes in Computer Science. Springer International Publishing, Switzerland, pp. 545-555. ISBN 9783319393957 doi: https://doi.org/10.1007/978-3-319-39396-4

Report

Canhoto, A. and Clark, M., (2016) Social media in the business-to-business context: use and value. Report. Henley Centre for Customer Management

Conference or Workshop Item

Alhefeiti, A. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) A preliminary study on information sharing between police and private security companies in the United Arab Emirates. In: 17th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, 1-3 August 2016, Campinas, Brazil, pp. 231-233.

Dankwa, K. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) Making sense of non-compliance: a semiotic approach. In: 17th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, 1-3 August 2016, Campinas, Brazil, pp. 97-106.

Diego, F., Liu, K. and Li, W. (V.) ORCID: https://orcid.org/0000-0003-2878-3185 (2016) Organisational responsiveness through signs. In: 17th International Conference on Informatics and Semiotics in Organisations Socially Aware Organisations and Technologies: Impact and Challenges, 1-3 August 2016, Campinas, Brazil.

Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698, Gulliver, S. ORCID: https://orcid.org/0000-0002-4503-5448, Feredoes, E. and Nadee, W. (2016) Do more pictures mean more effort? Investigating the effects of monocular depth on target detection in a 3D WIMP pictures folder. In: The Ninth International Conference on Advances in Computer-Human Interactions (ACHI 2016), 24 - 28 April 2016, Venice, Italy, pp. 1-5.

Liu, S. ORCID: https://orcid.org/0000-0002-3012-0973 and Yang, J. ORCID: https://orcid.org/0000-0002-2394-3058 (2016) Responding to the EU Emissions Trading Scheme and Climate Change Act: an empirical analysis of corporate longitudinal carbon disclosure strategy. In: 39th European Accounting Association Annual Congress.

Liu, Y. S. ORCID: https://orcid.org/0000-0002-3012-0973, Zhou, X., Yang, J. ORCID: https://orcid.org/0000-0002-2394-3058 and Hoepner, A. (2016) Corporate carbon emission and financial performance: does carbon disclosure mediate the relationship in the UK? In: European Accounting Association Annual Congress 2017, 10-12, May, 2017, Valencia, Spain.

Manwani, S. and Quek, F. (2016) Dealing with the unexpected: time for disruptive leadership - a case study. In: BAM2016 Conference, 6 - 8 September 2016, Newcastle University.

Solangasenathirajan, S. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) Characterisation of an electronic booking system in the National Health Service: a semiotic perspective. In: 17th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, 1-3 August 2016, Campinas, Brazil.

Tan, Y. L., Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 and Debra, P. (2016) Aligning IS programs with industry: linking business analysis curricula design with the professional body. In: 22nd Americas Conference on Information Systems, August 11-14, 2016, San Diego, USA.

Book

Baranauskas, M. C. C., Liu, K., Sun, L., Neris, V. P. d. A., Bonacin, R. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012, eds. (2016) Socially aware organisations and technologies: impact and challenges. Springer. ISBN 9783319421018

Baranauskas, M. C. C., Liu, K., Sun, L., de Almeida Neris, V. P., Bonacin, R. and Nakata, K. ORCID: https://orcid.org/0000-0002-7986-6012 (2016) Socially aware organisations and technologies. Impact and challenges. IFIP Advances in Information and Communication Technology, 477. Springer. ISBN 9783319421025

Thesis

Adewale, A. A. ORCID: https://orcid.org/0000-0002-7502-2875 (2016) Investigating the interaction between corporate bureaucracies and employees’ moral identities in explaining moral behaviour. PhD thesis, University of Reading.