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Ahali, A. Y., Kalyuzhnova, Y. ORCID: https://orcid.org/0000-0002-5781-8837, Belitski, M. and Pichov, O. (2021) Fostering an economic linkage between indigenous Ghanaian firms and local content policy implementation: a critical review. International Trends Journal. ISSN 1811-2773 doi: https://doi.org/10.36871/ek.up.pr2022.0101010 (In Press)

Ali, S., Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448, Uppal, M. A. and Basir, M. (2021) Research investigating individual device preference and e-learning quality perception: can a one-solution-fits-all e-learning solution work? Heliyon, 7 (6). e07343. ISSN 2405-8440 doi: https://doi.org/10.1016/j.heliyon.2021.e07343

Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104, Al Badi Al Dhaheri, M. S. M., Madan, R. and Dzandu, M. D. (2021) How to counter organisational inertia to enable knowledge management practices adoption in public sector organisations. Journal of Knowledge Management, 25 (9). pp. 2245-2273. ISSN 1367-3270 doi: https://doi.org/10.1108/JKM-09-2020-0700

Audretsch, D. B. and Belitski, M. (2021) Frank Knight, uncertainty and knowledge spillover entrepreneurship. Journal of Institutional Economics, 17 (6). pp. 1005-1031. ISSN 1744-1374 doi: https://doi.org/10.1017/S1744137421000527

Audretsch, D. B. and Belitski, M. (2021) Knowledge complexity and firm performance: evidence from the European SMEs. Journal of Knowledge Management, 25 (4). pp. 693-713. ISSN 1367-3270 doi: https://doi.org/10.1108/JKM-03-2020-0178

Audretsch, D. B. and Belitski, M. (2021) Three-ring entrepreneurial university: in search for a new business model. Studies in Higher Education, 46 (5). pp. 977-987. ISSN 0307-5079 doi: https://doi.org/10.1080/03075079.2021.1896804

Audretsch, D. B. and Belitski, M. ORCID: https://orcid.org/0000-0002-9895-0105 (2021) Towards an entrepreneurial ecosystem typology for regional economic development: the role of creative class and entrepreneurship. Regional Studies, 55 (4). pp. 735-756. ISSN 0034-3404 doi: https://doi.org/10.1080/00343404.2020.1854711

Audretsch, D. B., Belitski, M. ORCID: https://orcid.org/0000-0002-9895-0105 and Caiazza, R. (2021) Start-ups, innovation and knowledge spillovers. Journal of Technology Transfer, 46. pp. 1995-2016. ISSN 1573-7047 doi: https://doi.org/10.1007/s10961-021-09846-5

Audretsch, D. B., Belitski, M. ORCID: https://orcid.org/0000-0002-9895-0105 and Cherkas, N. ORCID: https://orcid.org/0000-0002-8921-1589 (2021) Entrepreneurial ecosystems in cities: the role of institutions. PLOS ONE, 16 (3). e0247609. ISSN 1932-6203 doi: https://doi.org/10.1371/journal.pone.0247609

Audretsch, D. B., Belitski, M. and Korosteleva, J. (2021) Cultural diversity and knowledge in explaining entrepreneurship in European cities. Small Business Economics, 56 (2). pp. 593-611. ISSN 1573-0913 doi: https://doi.org/10.1007/s11187-019-00191-4

Audretsch, D. B., Belitski, M., Chowdhury, F. and Desai, S. (2021) Home-country export regulations, credit markets, and corruption: implications for different types of internationalization. Transnational Corporations, 28 (2). ISSN 1014-9562

Basir, M., Ali, S. and Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 (2021) Validating learner based e-learning barriers: developing an instrument to aid e-learning implementation management and leadership. International Journal of Educational Management, 35 (6). pp. 1277-1296. ISSN 0951-354X doi: https://doi.org/10.1108/IJEM-12-2020-0563

Behnam, M., Hollebeek, L. D., Clark, M. K. and Farabi, R. (2021) Exploring customer engagement in the product vs. service context. Journal of Retailing and Consumer Services, 60. 102456. ISSN 0969-6989 doi: https://doi.org/10.1016/j.jretconser.2021.102456

Belitski, M. ORCID: https://orcid.org/0000-0002-9895-0105 and Büyükbalci, P. (2021) Uncharted waters of the entrepreneurial ecosystems research: comparing Greater Istanbul and Reading ecosystems. Growth and Change, 52 (2). pp. 727-750. ISSN 1468-2257 doi: https://doi.org/10.1111/grow.12457

Belitski, M. and Desai, S. (2021) Female ownership, firm age and firm growth: a study of South Asian firms. Asia Pacific Journal of Management, 38 (3). pp. 825-855. ISSN 1572-9958 doi: https://doi.org/10.1007/s10490-019-09689-7

Belitski, M., Caiazza, R. and Lehmann, E. E. (2021) Knowledge frontiers and boundaries in entrepreneurship research. Small Business Economics, 56 (2). pp. 521-531. ISSN 1573-0913 doi: https://doi.org/10.1007/s11187-019-00187-0

Belitski, M., Desai, S. and Godley, A. ORCID: https://orcid.org/0000-0002-3160-2499 (2021) Small business and poverty: evidence from post-Soviet cities. Regional Studies, 55 (5). pp. 921-935. ISSN 1360-0591 doi: https://doi.org/10.1080/00343404.2020.1826037

Belitski, M., Grigore, A.-M. and Bratu, A. (2021) Political entrepreneurship: entrepreneurship ecosystem perspective. International Entrepreneurship and Management Journal, 17. pp. 1973-2004. ISSN 1555-1938 doi: https://doi.org/10.1007/s11365-021-00750-w

Belitski, M., Guenther, C. and Khachlouf, N. (2021) The ability-willingness paradox of small family firms to collaborate for innovation. Academy of Management Proceedings, 2021 (1). 12520. ISSN 2151-6561 doi: https://doi.org/10.5465/AMBPP.2021.184

Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 and Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 (2021) Service robots in online reviews: an empirical study of online robotic discourse. Annals of Tourism Research, 87. 103036. ISSN 0160-7383 doi: https://doi.org/10.1016/j.annals.2020.103036

Godley, A. ORCID: https://orcid.org/0000-0002-3160-2499, Morawetz, N. and Soga, L. ORCID: https://orcid.org/0000-0002-5471-9673 (2021) The complementarity perspective to the entrepreneurial ecosystem taxonomy. Small Business Economics, 56 (2). pp. 723-738. ISSN 0921-898X doi: https://doi.org/10.1007/s11187-019-00197-y

Guo, J., Wu, X., Guo, Y., Dzandu, M. and Tang, Y. (2021) Spatiotemporal impact of major events on air quality based on spatial differences‑in‑differences model: big data analysis from China. Natural Hazards, 107 (3). pp. 2583-2604. ISSN 1573-0840 doi: https://doi.org/10.1007/s11069-021-04517-y

Haralabopoulos, G. ORCID: https://orcid.org/0000-0002-2142-4975, Torres, M. T., Anagnostopoulos, I. and McAuley, D. (2021) Text data augmentations: permutation, antonyms and negation. Expert Systems with Applications, 177. 114769. ISSN 0957-4174 doi: https://doi.org/10.1016/j.eswa.2021.114769

Hollebeek, L. D., Clark, M. K. and Macky, K. (2021) Demystifying consumer digital cocreated value: social presence theory-informed framework and propositions. Recherche et Applications en Marketing (English Edition), 36 (4). pp. 24-42. ISSN 2051-5707 doi: https://doi.org/10.1177/2051570720961986

Hollebeek, L. D., Clark, M. K. and Macky, K. (2021) Démystifier la valeur cocréée digitale du consommateur : cadre et propositions fondées sur la théorie de la présence sociale. Recherche et Applications en Marketing (English Edition), 36 (4). pp. 27-47. ISSN 2051-5707 doi: https://doi.org/10.1177/07673701211054200

Hollebeek, L. D., Clark, M. K., Hammedi, W. and Arvola, R. (2021) Cocreated brand value: theoretical model and propositions. Journal of Brand Management, 28 (4). pp. 413-428. ISSN 1479-1803 doi: https://doi.org/10.1057/s41262-021-00235-9

Hollebeek, L. D., Sprott, D. E., Sigurdsson, V. and Clark, M. K. (2021) Social influence and stakeholder engagement behavior conformity, compliance, and reactance. Psychology and Marketing, 39 (1). pp. 90-100. ISSN 1520-6793 doi: https://doi.org/10.1002/mar.21577

Hollebeek, L., Smith, D., Kasabov, E., Hammedi, W., Warlow, A. and Clark, M. (2021) Customer brand engagement during service lockdown. Journal of Services Marketing, 35 (2). JSM-05-2020-0199.R2. ISSN 0887-6045 doi: https://doi.org/10.1108/JSM-05-2020-0199

Kipnis, E., Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X and Brockerhoff, A. (2021) Within, in-between, out-of-bounds? Locating researcher positionalities in multicultural marketplaces. Journal of Business Research, 123. pp. 401-414. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2020.09.063

Koenig-Lewis, N., Palmer, A. and Asaad, Y. (2021) Linking engagement at cultural festivals to legacy impacts. Journal of Sustainable Tourism, 29 (11-12). pp. 1810-1831. ISSN 1747-7646 doi: https://doi.org/10.1080/09669582.2020.1855434

Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744, Matejko, S., Godley, W. and Adewale, A. ORCID: https://orcid.org/0000-0002-7502-2875 (2021) How to develop early career talent virtually. MIT Sloan Management Review. ISSN 1532-9194

Lane, D. C. ORCID: https://orcid.org/0000-0001-6658-7041 and Duggan, J. (2021) Addressing public health and security challenges with system dynamics: selected papers from the ninth European system dynamics workshop, at National University of Ireland Galway. Systems Research and Behavioral Science, 37 (6). pp. 867-874. ISSN 1099-1743 doi: https://doi.org/10.1002/sres.2754

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2021) Are environmental-related online reviews more helpful? A big data analytics approach. International Journal of Contemporary Hospitality Management, 33 (6). pp. 2065-2090. ISSN 0959-6119 doi: https://doi.org/10.1108/IJCHM-06-2020-0548

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2021) Customers’ evaluation of mechanical artificial intelligence in hospitality services: a study using online reviews analytics. International Journal of Contemporary Hospitality Management, 33 (11). pp. 3956-3976. ISSN 0959-6119 doi: https://doi.org/10.1108/IJCHM-06-2020-0622

Mariani, M. ORCID: https://orcid.org/0000-0002-7916-2576 and Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595 (2021) Environmental discourse in hotel online reviews: a big data analysis. Journal of Sustainable Tourism, 29 (5). pp. 829-848. ISSN 1747-7646 doi: https://doi.org/10.1080/09669582.2020.1858303

Mete, M. ORCID: https://orcid.org/0000-0001-9824-7682 (2021) A study on the impact of personality traits on attitudes towards social media influencers. Multidisciplinary Business Review, 14 (2). ISSN 0718-3992 doi: https://doi.org/10.35692/07183992.13

Mitchell, S.-L. and Clark, M. (2021) Rethinking nonprofit brands through a volunteer lens: time for B2V. Journal of Marketing Management, 37 (5-6). pp. 464-487. ISSN 1472-1376 doi: https://doi.org/10.1080/0267257X.2020.1818804

Mitchell, S.-L. and Clark, M. (2021) Telling a different story: how nonprofit organizations reveal strategic purpose through storytelling. Psychology and Marketing, 38 (1). pp. 142-158. ISSN 1520-6793 doi: https://doi.org/10.1002/mar.21429

Mitchell, S.-L. and Clark, M. (2021) Volunteer choice of nonprofit organisation: an integrated framework. European Journal of Marketing, 55 (1). pp. 63-94. ISSN 0309-0566 doi: https://doi.org/10.1108/EJM-05-2019-0427

Morriss, J., Biagi, N. ORCID: https://orcid.org/0000-0002-7119-0767, Lonsdorf, T. B. and Andreatta, M. (2021) The role of intolerance of uncertainty in the acquisition and extinction of reward. The European Journal of Neuroscience, 53 (9). pp. 3063-3071. ISSN 0953-816X doi: https://doi.org/10.1111/ejn.15173

Pan, X., Hou, L. and Liu, K. (2021) Predicting the future increment of review helpfulness: an empirical study based on a two-wave data set. The Electronic Library, 39 (1). pp. 59-76. ISSN 0264-0473 doi: https://doi.org/10.1108/EL-06-2020-0130

Pathak, B., Ashok, M. ORCID: https://orcid.org/0000-0002-9827-9104 and Tan, Y. L. (2021) Value co-creation in the B2B context: a conceptual framework and its implications. The Service Industries Journal, 42 (3-4). ISSN 1743-9507 doi: https://doi.org/10.1080/02642069.2021.1989414

Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Kaartemo, V., Lages, C. R., Borghei Razavi, N. and Männistö, J. (2021) Reshaping the contexts of online customer engagement behavior via artificial intelligence: a conceptual framework. Journal of Business Research, 129. pp. 902-910. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2020.11.002

Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Fandel, D., Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310 and Dibley, A. (2021) Sharing is the name of the game: exploring the role of social media communication practices on B2B customer relationships in the life sciences industry. Industrial Marketing Management, 93. pp. 52-62. ISSN 0019-8501 doi: https://doi.org/10.1016/j.indmarman.2020.12.013

Wu, F., Gao, M., Yu, J., Wang, Z., Liu, K. and Wang, X. (2021) Ready for emerging threats to recommender systems? A graph convolution-based generative shilling attack. Information Sciences, 578. pp. 683-701. ISSN 0020-0255 doi: https://doi.org/10.1016/j.ins.2021.07.041

Zhu, H. and Liu, K. (2021) Capturing the interplay between risk perception and social media posting to support risk response and decision making. International Journal of Environmental Research and Public Health, 18 (10). 5220. ISSN 1660-4601 doi: https://doi.org/10.3390/ijerph18105220

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Book or Report Section

Pavlenko, T., Paraforos, D. S., Fenrich, D., Braun, S., Murdoch, A., Tranter, R. ORCID: https://orcid.org/0000-0003-0702-6505, Gadanakis, Y. ORCID: https://orcid.org/0000-0001-7441-970X, Arnoult, M. and Engel, T. (2021) Increasing adoption of precision agriculture via gamification: the farming simulator case. In: Precision agriculture ’21. Wageningen Academic Publishers, pp. 803-810. ISBN 9789086869169 doi: https://doi.org/10.3920/978-90-8686-916-9_96

Stouraitis, V., Amaral, D. T., Tsanis, K. and Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698 (2021) Servant leadership as a conduit towards mission-centric sustainability in emerging market social enterprises: the case of South Africa. In: Pressentin, M. (ed.) Key Factors and Use Cases of Servant Leadership Driving Organizational Performance. IGI Global, Hershey, PA, pp. 251-271. ISBN 9781799888208 doi: https://doi.org/10.4018/978-1-7998-8820-8

Report

Fandel, D., Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310 and Dibley, A., (2021) Sharing is the Name of the Game: B2B Social Media Customer Engagement in the Life Sciences industry. Report. Henley Centre for Customer Management, UK. pp10.

Conference or Workshop Item

Alhammad, M. M., Wiafe, I. and Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 (2021) Exploring the impact of persuasive features on customer satisfaction levels of e-commerce websites based on the Kano model. In: The 16th International Conference on Persuasive Technology, 12-14 Apr 2021, Online. doi: https://doi.org/10.1007/978-3-030-79460-6_14 (https://link.springer.com/chapter/10.1007/978-3-030-79460-6_14)

Alsiyabi, N., Kyritsis, M. ORCID: https://orcid.org/0000-0002-7151-1698 and Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 (2021) Investigating the impact of underlying health conditions on privacy concerns of IoT healthcare devices. In: Competitive Advantage in the Digital Economy (CADE 2021), 2-3 JUN 2021, Online, pp. 11-18. doi: https://doi.org/10.1049/icp.2021.2403

Haralabopoulos, G. ORCID: https://orcid.org/0000-0002-2142-4975, Torres Torres, M., Anagnostopoulos, I. and McAuley, D. (2021) Privacy-preserving text labelling through crowdsourcing. In: Artificial Intelligence Applications and Innovations 2021 IFIP WG 12.5 International Workshops, 25-27 JUN 2021, Hersonissos, Crete, Greece. doi: https://doi.org/10.1007/978-3-030-79157-5_35

Liu, K. and Guo, H. (2021) Digital innovation and transformation to business ecosystems. In: Enterprise Information Systems: 22nd International Conference, ICEIS 2020, 5-7 MAY 2020, Virtual Event, pp. 793-803. doi: https://doi.org/10.1007/978-3-030-75418-1

Thesis

Borghei Razavi, N. (2021) Marketplace morality and consumers’ emotional labour in extended service encounters. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00105590

Mahmoodi Kahriz, B. (2021) Anger in work-related contexts: the effect of providing feedback opportunities versus lack thereof. PhD thesis, University of Reading. doi: https://doi.org/10.48683/1926.00105983