Number of items at this level: 632.
Abbad, M. M. and Jaber, F. N.
(2014)
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International Journal of Emerging Technologies in Learning, 9 (4).
pp. 27-34.
ISSN 1863-0383
doi: https://doi.org/10.3991/ijet.v9i4.3480
Abrantes, J. L., Seabra, C., Lages, C. R. and Jayawardhena, C.
(2013)
Drivers of in-group and out-of-group electronic word-of-mouth (eWOM).
European Journal of Marketing, 47 (7).
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ISSN 0309-0566
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Acikgoz, F., Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Okumus, F. and Sylos, N.
(2023)
Consumer engagement with AI-powered voice assistants: a behavioral reasoning perspective.
Psychology & Marketing, 40 (11).
pp. 2226-2243.
ISSN 1520-6793
doi: https://doi.org/10.1002/mar.21873
Ackermann, C.-L. and Palmer, A.
(2014)
The contribution of implicit cognition to the Theory of Reasoned Action Model: a study of food preferences.
Journal of Marketing Management, 30 (5-6).
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ISSN 0267-257X
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Adi, A., Crowther, D. and Grigore, G.
(2015)
Introduction to corporate social responsibility in the digital age.
In: Adi, A., Grigore, G. and Crowther, D. (eds.)
Corporate Social Responsibility in the Digital Age.
Developments in corporate governance and responsibility, 7 (7).
Emerald, Bingley, ix-xvi.
ISBN 9781784415822
Adi, A., Grigore, G. and Crowther, D., eds.
(2015)
Corporate social responsibility in the digital age.
Emerald Group, Bingley, UK, pp288.
ISBN 9781784415822
Ahn, T., Ekinci, Y. and Li, G.
(2013)
Self-congruence, functional congruence, and destination choice.
Journal of Business Research, 66 (6).
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Akbar, M. B. ORCID: https://orcid.org/0000-0003-3092-6878, Garnelo-Gomez, I. ORCID: https://orcid.org/0000-0002-8391-3221, Ndupu, L., Barnes, E. and Foster, C.
(2022)
An analysis of social marketing practice: factors associated with success.
Health marketing quarterly, 39 (4).
pp. 356-376.
ISSN 1545-0864
doi: https://doi.org/10.1080/07359683.2021.1997525
Al Khateeb, A.
(2018)
Consumers' favourable emotional feelings towards foreign countries - investigating the effects of consumer affinity on brand perceptions.
PhD thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00084927
Alawadi, A., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Zuckerbraun, S.
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Decentralized autonomous organizations (DAOs): stewardship talks but agency walks.
Journal of Business Research, 178.
114672.
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Alawadi, A., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Morley, M. and Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737
(2023)
Diversified boards and the achievement of environmental, social and governance goals.
Business Ethics, the Environment and Responsibility.
ISSN 2694-6424
doi: https://doi.org/10.1111/beer.12606
Alawadi, A., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737
(2021)
Impact of board diversity on CSR practices.
In: Poff, D. C. and Michalos, A. C. (eds.)
Encyclopedia of Business and Professional Ethics.
Springer.
ISBN 9783319235141
doi: https://doi.org/10.1007/978-3-319-23514-1_1274-1
Ali, I., Ali, M., Grigore, G., Molesworth, M. and Jin, Z.
(2020)
The moderating role of corporate reputation and employee-company identification on work-related outcomes of job insecurity resulting from workforce localization policies.
Journal of Business Research, 117.
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ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2019.02.060
Altinay, L., Madanoglu, M., De Vita, G., Arasli, H. and Ekinci, Y.
(2016)
The interface between organizational learning capability, entrepreneurial orientation, and SME growth.
Journal of Small Business Management, 54 (3).
pp. 871-891.
ISSN 1540-627X
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Anagnostopoulos, T., Skouloudis, A., Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Evangelinos, K.
(2018)
Incorporating sustainability considerations into lending decisions and the management of bad loans: evidence from Greece.
Sustainability, 10 (12).
4728.
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Asproudis, E., Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2019)
Game of regional environmental policy: Europe and US.
Journal of Industry, Competition and Trade, 19 (1).
pp. 1-20.
ISSN 1566-1679
doi: https://doi.org/10.1007/s10842-018-0274-7
Avrampou, A., Skouludis, A., Iliopoulos, G. and Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737
(2019)
Advancing the sustainable development goals: evidence from leading European banks.
Sustainable Development, 27 (4).
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Bailey, C. and Clark, M.,
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How companies use customer insight in inbound service call centres to drive cross-selling, up-selling and retention: an exploratory multiple case study.
Report.
Henley Centre for Customer Management
Bailey, C. and Clark, M.,
(2006)
How companies use customer insight to drive customer acquisition, retention, and development: an exploratory multiple case study.
Report.
Henley Centre for Customer Management
Bailey, C., Baines, P. R., Wilson, H. and Clark, M.
(2009)
Segmentation and customer insight in contemporary services marketing practice: why grouping customers is no longer enough.
Journal of Marketing Management, 25 (3 & 4).
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ISSN 1472-1376
doi: https://doi.org/10.1362/026725709X429737
Bakhsh, N. N., Hollebeek, L. D., Riivits-Arkonsuo, I., Clark, M. K. and Casas, R.
(2023)
Proactive service recovery performance in emerging (vs. developed) market-based firms: the role of clients’ cultural orientation.
Organizations and Markets in Emerging Economies, 14 (2(28)).
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ISSN 2345-0037
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Barari, M., Paul, J., Ross, M., Thaichon, S. and Surachartkumtonkun, J.
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International Journal of Hospitality Management, 103.
103215.
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Behnam, M., Hollebeek, L. D., Clark, M. K. and Farabi, R.
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Journal of Retailing and Consumer Services, 60.
102456.
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Berthon, P., Nairn, A. and Money, A.
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Marketing Education Review, 2.
pp. 55-66.
Birchall, D., Chanaron, J.-J., Tovstiga, G. and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098
(2011)
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International Journal of Technology Management, 56 (1).
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Blumrodt, J. and Palmer, A.
(2014)
On-line destination branding: an investigation into the divergence between brand goals and on-line implementation.
Journal of Applied Business Research (JABR), 30 (6).
pp. 1597-1606.
ISSN 0892-7626
doi: https://doi.org/10.19030/jabr.v30i6.8877
Boes, K., Buhalis, D. and Inversini, A.
(2016)
Smart tourism destinations: ecosystems for tourism destination competitiveness.
International Journal of Tourism Cities, 2 (2).
pp. 108-124.
ISSN 2056-5607
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Bogac Kanadli, S., Alawadi, A., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Zhang, P.
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Do independent boards pay attention to corporate sustainability? Gender diversity can make a difference.
Corporate Governance, 22 (7).
pp. 1390-1404.
ISSN 1472-0701
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Borg, I. and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098
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Prognosen als Methode zur Reduktion der Offensichtlichkeit von Umfragebefunden: Ein Pilotexperiment.
ZUMA-Nachrichten, 52 (27).
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Borghei Razavi, N.
(2021)
Marketplace morality and consumers’ emotional labour in extended service encounters.
PhD thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00105590
Borghi, M. ORCID: https://orcid.org/0000-0002-4150-1595, Mariani, M. M. ORCID: https://orcid.org/0000-0002-7916-2576, Vega, R. P. ORCID: https://orcid.org/0000-0003-1619-317X and Wirtz, J.
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The impact of service robots on customer satisfaction online ratings: the moderating effects of rapport and contextual review factors.
Psychology & Marketing, 40 (11).
pp. 2355-2369.
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Boselie, P. and Brewster, C. ORCID: https://orcid.org/0000-0001-5314-1518
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Strategic human resource management: a wrong turn for HRM research?
In: Örtenblad, A. (ed.)
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Edward Elgar, pp. 130-148.
ISBN 9781783475599
Brady, M. and Palmer, R.
(2004)
What are they doing? A study of contemporary marketing practice in Ireland.
Irish Journal of Management, 25 (1).
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ISSN 1649-248X
Brewster, C. ORCID: https://orcid.org/0000-0001-5314-1518, Houldsworth, E., Sparrow, P. and Vernon, G.
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International human resource management. 4th Edition.
CIPD.
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Brewster, C. ORCID: https://orcid.org/0000-0001-5314-1518, Mayrhofer, W. and Morley, M., eds.
(2004)
HRM in Europe: evidence of convergence?
Butterworth-Heinemann, Oxford, pp496.
ISBN 9780750647175
Brookes, R. and Palmer, R.
(2003)
The new global marketing reality.
Palgrave Macmillan, Basingstoke, pp320.
ISBN 9781403905208
Brookes, R., Brodie, R., Coviello, N. and Palmer, R.
(2003)
Assessing the role of e-marketing in contemporary marketing practice.
Journal of Marketing Management, 19 (7).
pp. 857-881.
ISSN 1472-1376
Brookes, R., Brodie, R., Coviello, N. and Palmer, R.
(2005)
How managers perceive the impacts of information technologies on contemporary marketing practices.
Journal of Relationship Marketing, 3 (4-5).
pp. 7-26.
ISSN 1533-2675
doi: https://doi.org/10.1300/J366v03n04_02
Brooks, C. ORCID: https://orcid.org/0000-0002-2668-1153, Sangiorgi, I. ORCID: https://orcid.org/0000-0002-8344-9983, Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Money, K.
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Experience wears the trousers: exploring gender and attitude to financial risk.
Journal of Economic Behavior & Organization, 163.
pp. 483-515.
ISSN 0167-2681
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Brooks, C. ORCID: https://orcid.org/0000-0002-2668-1153, Sangiorgi, I. ORCID: https://orcid.org/0000-0002-8344-9983, Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Money, K.
(2018)
Why are older investors less willing to take financial risks?
International Review of Financial Analysis, 56.
pp. 52-72.
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Brooks, C. ORCID: https://orcid.org/0000-0002-2668-1153, Sangiorgi, I. ORCID: https://orcid.org/0000-0002-8344-9983, Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310, Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Money, K.
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The importance of staying positive: the impact of emotions on attitude to risk.
International Journal of Finance and Economics, 28 (3).
pp. 3232-3261.
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Brooks, M. and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
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Introducing matrix management within a children's services setting - personal reflections.
Management in Education, 28 (2).
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Brown, G., Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556
(2020)
The independent director in society: our crisis of governance and what to do about it.
Palgrave Macmillan, Cham, pp271.
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doi: https://doi.org/10.1007/978-3-030-51303-0
Bryan, A., Harrington, T. and Clark, M.,
(2009)
Best practices in customer relationship management in the B2G market.
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Butt, M. M., Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Wilkins, S. and ul-Haq, J.
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MNCs and religious influences in global markets: drivers of consumer-based halal brand equity.
International Marketing Review, 34 (6).
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Canhoto, A.
(2008)
Barriers to segmentation implementation in money laundering detection.
The Marketing Review, 8 (2).
163-181(19).
ISSN 1472-1384
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Canhoto, A.
(2007)
Ontology-based interpretation and validation of mined knowledge: normative and cognitive factors in data mining.
In: Nigro, H.O., Cisaro, S.E.G. and Xodo, D.H. (eds.)
Data mining with ontologies: implementations, findings, and frameworks.
IGI Global, Hershey, PA, pp. 84-105.
ISBN 9781599046181
Canhoto, A.
(2008)
Profiles in context: analysis of the development of a customer loyalty programme and a risk scoring practice.
In: Hildebrandt, M. and Gutwirth, S. (eds.)
Profiling the European citizen: cross-disciplinary perspectives.
Springer, New York, pp. 211-216.
ISBN 9789048177622
Canhoto, A.
(2008)
Technical, organisational and cognitive barriers in profiling.
In: Academy of Management Annual Meeting, California, USA.
(Unpublished)
Canhoto, A. I.
(2009)
Methodological issues of researching meaning in organisations.
In: EURAM 2009, 11-14 May, Liverpool, UK.
Canhoto, A. I.
(2009)
Safeguarding customer information: the role of staff.
Journal of Consumer Marketing, 26 (7).
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ISSN 0736-3761
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Canhoto, A. I.
(2009)
A behavioural approach to study meaning in organisations.
In: 11th ICISO (IFIP WG8.1 Working Conference): Information systems in the changing era: theory & practice, 11-12 Apr 2009, Beijing, China.
Canhoto, A. I. and Clark, M.,
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Complaints management 2.0: dealing with unhappy customers when everybody has an audience.
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Canhoto, A. I. and Clark, M.
(2013)
Customer service 140 characters at a time: the users’ perspective.
Journal of Marketing Management, 29 (5-6).
pp. 522-544.
ISSN 1472-1376
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Canhoto, A. I., Clark, M. and Fennemore, P.
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Emerging segmentation practices in the age of the social customer.
Journal of Strategic Marketing, 21 (5).
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Canhoto, A. and Backhouse, J.
(2005)
Anti-money laundering reporting and investigation – sorting the wheat from the chaff.
In: Kantor, P., Muresan, G., Roberts, F., Zeng, D., Wang, F.-Y., Chen, H. and Merkle, R. (eds.)
Intelligence and security informatics.
Lecture Notes in Computer Science (3495).
Springer, Atlanta, pp. 600-602.
ISBN 9783540259992
(Proceedings of IEEE International Conference on Intelligence and Security Informatics ISI 2005, Atlanta, GA, USA, May 19-20, 2005)
Canhoto, A. and Backhouse, J.
(2008)
General description of the process of behavioural profiling.
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Springer Publishing, New York NY, pp. 47-64.
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Canhoto, A. and Backhouse, J.
(2007)
Profiling under conditions of ambiguity: an application in the financial services industry.
Journal of Retailing and Consumer Services, 14 (6).
pp. 408-419.
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Canhoto, A. and Clark, M.,
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Social media in the business-to-business context:
use and value.
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Cantarella, S., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Brooks, C. ORCID: https://orcid.org/0000-0002-2668-1153
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Do you follow your head or your heart? The simultaneous impact of framing effects and incidental emotions on investment decisions.
Journal of Behavioral and Experimental Economics, 107.
102124.
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Cantarella, S., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098, Aldridge-Waddon, L. and Puzzo, I.
(2018)
Preliminary evidence on the Somatic Marker Hypothesis applied to investment choices.
Journal of Neuroscience, Psychology, and Economics, 11 (4).
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Casaló, L. V., Flavián, C., Guinalíu, M. and Ekinci, Y.
(2015)
Avoiding the dark side of positive online consumer reviews: enhancing reviews' usefulness for high risk-averse travelers.
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Casaló, L. V., Flavián, C., Guinalíu, M. and Ekinci, Y.
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Do online hotel rating schemes influence booking behaviours?
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Casey, K., Lichrou, M. and Fitzpatrick, C.
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Treasured trash? A consumer perspective on small Waste Electrical and Electronic Equipment (WEEE) divestment in Ireland.
Resources, Conservation and Recycling, 145.
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Casey, K., Lichrou, M. and O’Malley, L.
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Unveiling everyday reflexivity tactics in a sustainable community.
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Celep, O.
(2024)
On praxis and poiesis duality in digital virtual object representation: a thesis on consumer categories and objectness.
PhD thesis, University of Reading.
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Champniss, G.
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Fit the brand to the social identity.
Admap.
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Champniss, G.
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Social Good, Personal Best: how a basic selfish desire may be just what business and society need.
Admap, June.
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Champniss, G. and Rodes-Vila, F.
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Brand valued: how socially valued brands hold the key to a sustainable future and business success.
Wiley.
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Champniss, G., Wilson, H.N. and Macdonald, E.K.
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Why your customers’ social identities matter.
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Christodoulides, G.
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Christodoulides, G., Michaelidou, N. and Siamagka, N.
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Using comparative affective states to develop a typology of internet users: evidence from eight countries.
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Christodoulides, G., Veloutsou, C., Jevons, C., de Chernatony, L. and Papadopoulos, N.
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Contemporary Issues in Brand Research.
ATINER, Athens, pp305.
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Christodoulides, G.
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Branding in the post-internet era.
Marketing Theory, 9 (1).
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Christodoulides, G.
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Christodoulides, G. and Michaelidou, N.
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Shopping motives as antecedents of e-satisfaction and e-loyalty.
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Christodoulides, G. and de Chernatony , L.
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Consumer-based brand equity conceptualisation and measurement: a literature review.
International Journal of Market Research, 52 (1).
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Christodoulides, G. and de Chernatony, L.
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Journal of Product & Brand Management, 13 (3).
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Christodoulides, G., Jevons, C. and Blackshaw, P.
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The voice of the consumer speaks forcefully in brand identity: user-generated content forces smart marketers to listen.
Journal of Advertising Research , 51 (1).
pp. 101-111.
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(50th anniversary supplement)
Christodoulides, G., Jevons, C. and Bonhomme, J.
(2012)
Memo to marketers: quantitative evidence for change: how user-generated content really affects brands.
Journal of Advertising Research, 52 (1).
ISSN 0021-8499
Christodoulides, G., Michaelidou, N. and Argyriou, E.
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Cross-national differences in E-WOM influence.
European Journal of Marketing, 46 (11-12).
1689 -1707.
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Christodoulides, G., Michaelidou, N. and Li, C.H.
(2009)
Measuring perceived brand luxury: an evaluation of the BLI scale.
Journal of Brand Management, 16 (5/6).
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ISSN 1479-1803
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Christodoulides, G., Michaelidou, N. and Siamagka, N.-T.
(2013)
A typology of internet users based on comparative affective states: evidence from eight countries.
European Journal of Marketing, 47 (1-2).
pp. 153-173.
ISSN 0309-0566
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Christodoulides, G., de Chernatony, L., Furrer, O., Shiu, E. and Abimbola, T.
(2006)
Conceptualising and measuring the equity of online brands.
Journal of Marketing Management, 22 (7 & 8).
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Clark, M. and Harrington, T.,
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Organisational climate research.
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Clark, M. and Myers, A.,
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Complaint handling - resolving issues.
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Clark, M. and Myers, A.,
(2007)
Customer experience and online shopping - measuring success.
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Clark, M. and Myers, A.,
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How customer-centric are you?
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Goyal, R., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767
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Palgrave Macmillan, pp. 185-211.
ISBN 9783030738471
doi: https://doi.org/10.1007/978-3-030-73847-1_9
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Gray, D. E., Ekinci, Y. and Goregaokar, H.
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Gray, D. E., Ekinci, Y. and Goregaokar, H.
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A five-dimensional model of attributes: some precursors of executive coach selection.
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Grigore, G.
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Change Cohesion Competitiveness.
EGEA, Bocconi University, Milan, Italy.
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Cambridge Scholars Publishing, Cambridge.
ISBN 9781443868846
Grigore, G., Stancu, A. and Zaharia, R. M.
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Grigore, G. and Molesworth, M.
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Emerald Publishing Limited, pp. 71-86.
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Grigore, G., Adi, A. and Theofilou, A.
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Digital reflections of pharmaceutical companies and their CSR communication strategies.
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Corporate Social Responsibility in the Digital Age.
Developments in Corporate Governance and Responsibility, 7.
Emerald Group Publishing Limited, Bingley, UK, pp. 221-240.
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Grigore, G., Ali, I. and Vontea, A.
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Dear employee, are you happy? Investigating the relationship between social responsibility and employees’ life satisfaction.
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Social Responsibility, Ethics and Sustainable Business: Theory and Practice.
Academia de Studii Economice, Bucharest.
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Grigore, G., Molesworth, M. and Farache, F.
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When corporate responsibility meets digital technology: a reflection on new discourses.
In: Grigore, G., Stancu, A. and McQueen, D. (eds.)
Corporate Responsibility and Digital Communities: an International Perspective towards Sustainability.
Palgrave Studies in Governance, Leadership and Responsibility.
Palgrave Macmillan, Cham, Switzerland, pp. 11-28.
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doi: https://doi.org/10.1007/978-3-319-63480-7_2
Grigore, G., Molesworth, M. and Watkins, R.
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New corporate responsibilities in the digital economy.
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Palgrave Macmillan, Cham, Switzerland, pp. 41-62.
ISBN 9783319400952
doi: https://doi.org/10.1007/978-3-319-40096-9_3
Grigore, G., Molesworth, M., Vonțea, A., Basnawi, A. H., Celep, O. and Sylvian, P. J.
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Drama and discounting in the relational dynamics of corporate social responsibility.
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Grigore, G., Stancu, A. and McQueen, D., eds.
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an international perspective towards sustainability.
Palgrave.
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Corporate social responsibility in liquid times: the case of Romania.
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Development of a Holistic Information Systems Artefact to support Pre-experience Undergraduate Education.
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So messen Sie, ob sich Gutes lohnt.
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Saving for a rainy day… or a trip to the Bahamas? How the framing of investment communication impacts retail investors.
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To invest or not to invest? The roles of product information, attitudes towards finance and life variables in retail investor propensity to engage with financial products.
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Hollebeek, L. D., Clark, M. K. and Macky, K.
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Démystifier la valeur cocréée digitale
du consommateur : cadre et
propositions fondées sur la théorie
de la présence sociale.
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Hollebeek, L. D., Clark, M. K., Andreassen, T. W., Sigurdsson, V. and Smith, D.
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Hollebeek, L. D., Clark, M. K., Hammedi, W. and Arvola, R.
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Cocreated brand value: theoretical model and propositions.
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Hollebeek, L. D., Kumar, V., Srivastava, R. K. and Clark, M. K.
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Moving the stakeholder journey forward.
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Hollebeek, L. D., Menidjel, C., Itani, O. S., Clark, M. K. and Sigurdsson, V.
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Consumer engagement with self-driving cars: a theory of planned behavior-informed perspective.
Asia Pacific Journal of Marketing and Logistics, 35 (8).
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Hollebeek, L. D., Muñiz-Martínez, N., Clark, M. K., Simanaviciute, A. and Letukyte, N.
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Customer engagement in emerging markets: framework and propositions.
Organizations and Markets in Emerging Economies, 13 (2).
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Hollebeek, L. D., Sharma, T. G., Pandey, R., Sanyal, P. and Clark, M. K.
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The case for an integrated Europe: undermined by transactional interests.
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Palgrave Macmillan.
ISBN 9781137024008
Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Goyal, R. and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
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Value-creating boards: diversity and evolved processes.
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Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Moore, P. and Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556,
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Is government fit for purpose? - The Kakabadse report.
Report.
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Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Moore, P., Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556 and Goyal, R.,
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Conflict and tension in the boardroom.
Report.
ICSA, Reading, UK.
Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Pierce, C. and Horwitz, F.
(2013)
The leadership attributes of the chairman of the board: An international study.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Van den Berghe, L. (eds.)
How to Make Boards Work: An International Overview.
Palgrave Macmillan, Basingstoke, pp. 292-310.
ISBN 9781137275691
Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
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Governance for the alignment for a renewed innovation policy.
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Revolutionising EU Innovation Policy: Pioneering the Future.
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ISBN 9781137555533
doi: https://doi.org/10.1057/978-1-137-55554-0
Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2017)
Leadership on the board: the role of company secretary.
In: Storey, J., Hartley, J., Denis, J.-L., t' Hart, P. and Ulrich, D. (eds.)
The Routledge Companion to Leadership.
Routledge, Abingdon, pp. 241-259.
ISBN 9781138825574
Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2016)
Company secretary: a role of breadth and majesty.
Society and Business Review, 11 (3).
pp. 333-349.
ISSN 1746-5680
doi: https://doi.org/10.1108/sbr-04-2016-0023
Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737
(2015)
Cases of official and unofficial business practices: examples from Australia, Germany, U.K., South Africa, Russia and Pakistan.
In: Cristopher, E. (ed.)
International Management and Intercultural communication: A collection of case studies: Volume 1.
Palgrave Macmillan, pp. 127-148.
ISBN 9781137479891
Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556 and Lee-Kelly, E.,
(2014)
The company secretary: building trust through governance.
Report.
ICSA, Reading.
Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2023)
Enhancing policy delivery: normalizing four critical contributions.
British Politics, 18.
pp. 236-253.
ISSN 1746-918X
doi: https://doi.org/10.1057/s41293-021-00161-z
Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2023)
Reading the mindset of the secretary of state: shaping policy delivery effectiveness.
British Politics, 18.
pp. 218-235.
ISSN 1746-918X
doi: https://doi.org/10.1057/s41293-020-00147-3
Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2022)
Strengthening the democratic project: information as the foundation of the fourth estate.
Open Journal of Political Science, 12 (2).
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ISSN 2164-0505
doi: https://doi.org/10.4236/ojps.2022.122015
Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2020)
SpAds: political sherpas bridging minister and civil servant.
Open Journal of Political Science, 10 (02).
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ISSN 2164-0505
doi: https://doi.org/10.4236/ojps.2020.102016
Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767, Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and Lee-Davies, L.
(2014)
Learning CSR for sustainable corporate advantage.
International Journal of Social Ecology and Sustainable Development, 5 (2).
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Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Mouraviev, N.
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Introduction: transforming the public sector challenges into opportunities by development of public-private partnership.
In: Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Mouraviev, N. (eds.)
Public-Private Partnerships in Transitional Nations: Policy, Governance and Praxis.
Cambridge Scholars Publishing, Cambridge, pp. 1-9.
ISBN 9781443873123
Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Mouraviev, N.
(2017)
PPP governance: challenges and lessons learned from transitional economies.
In: Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Mouraviev, N. (eds.)
Public-private partnerships in transitional nations: policy, governance and praxis.
Cambridge Scholars Publishing, Cambridge, pp. 258-264.
Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Goyal, R.
(2017)
Achieving gender balance on British boards with the soft-law approach: directors’perspective.
In: EURAM 2017 - Managing Knowledge: Making Knowledge Work, 21 - 24 June, Glasgow.
Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Goyal, R. and Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556
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Gender diversity on boards in Norway and the UK: a different approach to governance or a case of path dependency?
In: Aluchna, M. and Aras, G. (eds.)
Women on Corporate Boards: An International Perspective.
Routledge, Oxford.
ISBN 9781138740181
Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Karatas-Ozkan, M., Theodorakopoulos, N., McGowan, C. and Nicolopoulou, K.
(2020)
Business incubator managers’ perceptions of their role and performance success: role demands, constraints and choices.
European Management Review, 17 (2).
pp. 485-498.
ISSN 1740-4762
doi: https://doi.org/10.1111/emre.12379
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737
(2016)
Editorial: cosmopolitanism or globalisation.
Society and Business Review, 11 (3).
pp. 234-241.
ISSN 1746-5680
doi: https://doi.org/10.1108/SBR-06-2016-0040
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and Morley, M. J.
(2021)
In search of stewardship: advancing governance research.
European Management Review, 18 (3).
pp. 189-196.
ISSN 1740-4762
doi: https://doi.org/10.1111/emre.12493
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Figueira, C., Nicolopoulou, K., Yang, J. H. ORCID: https://orcid.org/0000-0002-2394-3058, Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Ozbilgin, M. F.
(2015)
Gender diversity and board performance: women's experiences and perspectives.
Human Resource Management, 54 (2).
pp. 265-281.
ISSN 1099-050X
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Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Knyght, R.
(2013)
CEO/chairman role duality: resistance to separation irrespective of effect.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Van den Berghe, L. (eds.)
How to Make Boards Work: An International Overview.
Palgrave Macmillan, Basingstoke, pp. 311-341.
ISBN 9781137275691
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Knyght, R. and Lee-Davies, L.
(2011)
The invisible hand guiding technology: crossing the boundary of technology.
International Journal of E-Politics, 2 (4).
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ISSN 1947-914x
doi: https://doi.org/10.4018/jep.2011100101
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, Kouzmin, A. and Pesqueux, Y.
(2013)
Rethinking the ontology of the shareholder model of the corporation.
Society and Business Review, 8 (1).
pp. 55-70.
ISSN 1746-5680
doi: https://doi.org/10.1108/17465681311297711
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Knyght, R. and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767
(2013)
Aligning the board:The chairman's secret.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Van den Berghe, L. (eds.)
How to Make Boards Work: An International Overview.
Palgrave Macmillan, Basingstoke.
ISBN 9781137275691
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Knyght, R. and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767
(2013)
High-performing chairman: the older the better.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Van den Berghe, L. (eds.)
How to Make Boards Work: An International Overview.
Palgrave Macmillan, Basingstoke, pp. 342-359.
ISBN 9781137275691
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Marzec, N. and Rose, R.
(2014)
What next for children's services? Can policy at a local or national level have any significant impact on the outcomes for children and their families?
International Journal of Adolescence and Youth, 19 (1).
pp. 84-98.
ISSN 0267-3843
doi: https://doi.org/10.1080/02673843.2012.709173
Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Tatli, A., Nicolopoulou, K., Tankibayeva, A. and Mouraviev, N.
(2018)
A gender perspective on entrepreneurial leadership: female leaders in Kazakhstan.
European Management Review, 15 (2).
pp. 155-170.
ISSN 1740-4762
doi: https://doi.org/10.1111/emre.12125
Kanadli, S. B. and Kakabadse, N.
(2019)
Diversity of boards.
In: Idowu, S., Schmidpeter, R., Capaldi, N. and Zu, L. (eds.)
Encyclopedia of Sustainable Management.
Springer.
ISBN 9783030020064
doi: https://doi.org/10.1007/978-3-030-02006-4_913-1
Kanadli, S. B. and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2021)
Female chair: moving away from shareholder primacy.
In: Poff, D. C. and Michalos, A. C. (eds.)
Encyclopedia of Business and Professional Ethics.
Springer, Charm.
doi: https://doi.org/10.1007/978-3-319-23514-1_1277-1
Kanadli, S. B., Zhang, P. and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2020)
How job-related diversity affects boards’ strategic tasks performance: the role of chairperson.
Corporate Governance: The International Journal of Business in Society, 20 (4).
pp. 583-599.
ISSN 1472-0701
doi: https://doi.org/10.1108/CG-08-2019-0267
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2014)
Shaping the European mind-set: a governance design and policy innovation agenda.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Schepers, S. (eds.)
Rethinking the Future of Europe: A Challenge of Governance.
Palgrave Macmillan, pp. 42-76.
ISBN 9781137024008
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2014)
CSR: the co-evolution of grocery multiples in the UK (2005-2010).
Social Responsibility Journal, 10 (1).
pp. 137-160.
ISSN 1747-1117
doi: https://doi.org/10.1108/SRJ-06-2012-0069
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2013)
Collaborative Corporate Strategy Research Programmes (C.S.R.P.): A conceptual integrative strategic framework for a practical research agenda.
Open Journal of Business and Management, 1 (3).
pp. 91-108.
ISSN 2329-3284
doi: https://doi.org/10.4236/ojbm.2013.13011
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2013)
Exposing the 20th century corporation: redesigning 21st century boards and board performance.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Van den Berghe, L. (eds.)
How to Make Boards Work: An International Overview.
Palgrave Macmillan, Basingstoke, pp. 11-43.
ISBN 9781137275691
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2013)
Towards a U.K. Local Government Reform Act of 2015: improving public sector performance for 2025.
Governance Voice.
pp. 1-11.
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Asproudis, E. and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2014)
The transatlantic regulatory timing of policy innovations: the case of renewable energy.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Schepers, S. (eds.)
Rethinking the Future of Europe: A Challenge of Governance.
Palgrave Macmillan, pp. 118-138.
ISBN 9781137024008
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2015)
Spirit of corporate social responsibility transforming from corporatism to socialized capitalism.
Problems and Perspectives in Management, 2015 (1).
pp. 85-95.
ISSN 1810-5467
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and Kaur, K.
(2015)
Fashionline: CSR case of a U.K. fashion retailer.
Problems and Perspectives in Management, 13 (3).
ISSN 1810-5467
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Skouloudis, A.
(2021)
Socio-ecological resilience and environmental sustainability: case of avocado from Mexico.
International Journal of Sustainable Development & World Ecology, 28 (8).
pp. 744-758.
ISSN 1745-2627
doi: https://doi.org/10.1080/13504509.2021.1902419
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Korac-Kakabadse, N., Skouloudis, A. and Oliveira, F.
(2023)
Environmental impact and food security: socio-ecological sustainability of soya from Brazil.
In: Filho, W. L., Aguilar-Rivera, N., Borsari, B., de Brito, P. R. B. and Guerra, B. A. (eds.)
SDGs in the Americas and Caribbean Region.
Implementing the UN Sustainable Development Goals – Regional Perspectives.
Springer Cham, pp. 237-256.
ISBN 9783031160165
doi: https://doi.org/10.1007/978-3-030-91188-1_111-1
Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737, Korac‐Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Skouloudis, A. and Dimopoulos, A.
(2019)
Diversity in the workplace: an overview of disability
employment disclosures among UK firms.
Corporate Social Responsibility and Environmental Management, 26 (1).
pp. 170-185.
ISSN 1535-3966
doi: https://doi.org/10.1002/csr.1669
Khan, N. M. ORCID: https://orcid.org/0000-0001-6911-9737
(2016)
Strategic behaviours of the UK's leading grocery multiple firms: an hermeneutic virtuous inquiry (2006-2009).
PhD thesis, University of Reading.
Kipnis, E., Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X and Brockerhoff, A.
(2021)
Within, in-between, out-of-bounds? Locating researcher positionalities in multicultural marketplaces.
Journal of Business Research, 123.
pp. 401-414.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2020.09.063
Knyght, P. R., Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Kouzmin, A. and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767
(2011)
Chronic limitations of neo-liberal capitalism and oligopolistic markets: an urgent case for socialized capital.
Society and Business Review, 6 (1).
pp. 7-26.
ISSN 1746-5680
doi: https://doi.org/10.1108/17465681111105805
Knyght, R., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Kouzmin, A.
(2011)
When rules and principles are not enough: insiders’ views and narratives on the global financial crisis.
Journal of Change Management, 11 (1).
pp. 45-67.
ISSN 1479-1811
doi: https://doi.org/10.1080/14697017.2010.516269
Koenig-Lewis, N. and Palmer, A.
(2014)
The effects of anticipatory emotions on service satisfaction and behavioral intention.
Journal of Services Marketing, 28 (6).
pp. 437-451.
ISSN 0887-6045
doi: https://doi.org/10.1108/JSM-09-2013-0244
Koenig-Lewis, N., Asaad, Y. and Palmer, A.
(2018)
Sports events and interaction among spectators: examining antecedents of spectators’ value creation.
European Sport Management Quarterly, 18 (2).
pp. 193-215.
ISSN 1618-4742
doi: https://doi.org/10.1080/16184742.2017.1361459
Koenig-Lewis, N., Asaad, Y., Palmer, A. and Petersone, E.
(2016)
The effects of passage of time on alumni recall of ‘student experience’.
Higher Education Quarterly, 70 (1).
pp. 59-80.
ISSN 0951-5224
doi: https://doi.org/10.1111/hequ.12063
Koenig-Lewis, N., Grazzini, L. and Palmer, A.
(2022)
Cakes in plastic: a study of implicit associations of compostable bio-based versus plastic food packaging.
Resources, Conservation and Recycling (178).
ISSN 0921-3449
doi: https://doi.org/10.1016/j.resconrec.2021.105977
Koenig-Lewis, N., Marquet, M., Palmer, A. and Zhao, A. L.
(2015)
Enjoyment and social influence: predicting mobile payment adoption.
The Service Industries Journal, 35 (10).
pp. 537-554.
ISSN 0264-2069
doi: https://doi.org/10.1080/02642069.2015.1043278
Koenig-Lewis, N., Palmer, A. and Asaad, Y.
(2021)
Linking engagement at cultural festivals to legacy impacts.
Journal of Sustainable Tourism, 29 (11-12).
pp. 1810-1831.
ISSN 1747-7646
doi: https://doi.org/10.1080/09669582.2020.1855434
Koenig-Lewis, N., Palmer, A., Dermody, J. and Urbye, A.
(2014)
Consumers' evaluations of ecological packaging – rational and emotional approaches.
Journal for Environmental Psychology, 37.
pp. 94-105.
ISSN 0272-4944
doi: https://doi.org/10.1016/j.jenvp.2013.11.009
Krings, W.
(2018)
Impacting the B2B-Business Development Process:
social media usage within a global software environment.
DBA thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00116782
Kähler, J. and Sargeant, A.
(2002)
The size effect in the administration costs of charities.
The European Accounting Review, 11 (2).
pp. 215-243.
ISSN 1468-4497
doi: https://doi.org/10.1080/0963818022000006870
Lages, C., Pfajfar, G. and Shoham, A.
(2015)
Challenges in conducting and publishing research on the Middle East and Africa in leading journals.
International Marketing Review, 32 (1).
pp. 52-77.
ISSN 0265-1335
doi: https://doi.org/10.1108/IMR-12-2014-0374
Lages, C. R.
(2012)
Employees' external representation of their workplace: key antecedents.
Journal of Business Research, 65 (9).
pp. 1264-1272.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2011.10.044
Lages, C. R. and Piercy, N. F.
(2012)
Key drivers of frontline employee generation of ideas for customer service improvement.
Journal of Service Research, 15 (2).
pp. 215-230.
ISSN 1552-7379
doi: https://doi.org/10.1177/1094670511436005
Lages, C. R., Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Kadić-Maglajlić, S. and Borghei Razavi, N.
(2023)
A systematic review and bibliometric analysis of the dark side of customer behavior: an integrative customer incivility framework.
Journal of Business Research, 161.
113779.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2023.113779
Lages, C. R., Piercy, N. F., Malhotra, N. and Simões, C.
(2020)
Understanding the mechanisms of the relationship between shared values and service delivery performance of frontline employees.
The International Journal of Human Resource Management, 31 (21).
pp. 2737-2760.
ISSN 1466-4399
doi: https://doi.org/10.1080/09585192.2018.1464491
Lages, C. R., Simões, C. M. N., Fisk, R. P. and Kunz, W. H.
(2013)
Knowledge dissemination in the global service marketing community.
Managing Service Quality, 23 (4).
272- 290.
ISSN 0960-4529
doi: https://doi.org/10.1108/MSQ-03-2013-0048
Lages, C., Lages, C. and Lages, L.F.
(2005)
The RELQUAL scale: a measure of relationship quality in export market ventures.
Journal of Business Research, 58 (8).
pp. 1040-1048.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2004.03.001
Lages, L. F., Abrantes, J. L. and Lages, C. R.
(2008)
The STRATADAPT scale: a measure of marketing strategy adaptation to international business markets.
International Marketing Review, 25 (5).
pp. 584-600.
ISSN 0265-1335
doi: https://doi.org/10.1108/02651330810904107
Lages, L. F., Lages, C. and Lages, C. R.
(2005)
Bringing export performance metrics into Annual Reports: the APEV scale and the PERFEX scorecard.
Journal of International Marketing, 13 (3).
ISSN 1069-031X
doi: https://doi.org/10.1509/jimk.13.3.79
Lages, L.F. and Lages, C.
(2004)
The STEP scale: a measure of short-term export performance improvement.
Journal of International Marketing, 12 (1).
pp. 36-56.
ISSN 1069-031X
doi: https://doi.org/10.1509/jimk.12.1.36.25647
Lawal, S. O.
(2023)
Investigating how different stakeholder perspectives in organisational narrative communication influence individuals’ implicit attitudes, explicit attitudes,
intentions, and behaviours towards communicated issues.
PhD thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00111759
Le Meunier-Fitzhugh, K., Baumann, J., Palmer, R. and Wilson , H.
(2011)
The implications of service-dominant logic and integrated solutions on the sales function.
Journal of Marketing Theory and Practice, 19 (4).
pp. 423-440.
ISSN 1069-6679
doi: https://doi.org/10.2753/MTP1069-6679190405
LeMeunier-Fitzhugh, K., LeMeunier-Fitzhugh, L., Palmer, R. and Wilson, H.
(2009)
A sales perspective on service dominant logic.
In: AMS Annual Conference, 20-23 May 2009, Baltimore, MD.
(Unpublished)
Lee, S. and Mullin, S.
(2006)
Prospect research policy, privacy, and ethics.
In: Hart, T., Greenfield, J., Gignac, P. and Carnie, C. (eds.)
Major donors: finding big gifts in your database and online.
Wiley-Blackwell, Oxford, pp. 51-70.
ISBN 9780471768104
Lee, S.
(2003)
Benchmarking charity fundraising costs: a new UK initiative.
International Journal of Nonprofit and Voluntary Sector Marketing, 8 (1).
pp. 5-11.
ISSN 1479-103X
doi: https://doi.org/10.1002/nvsm.197
Lee, S.
(2001)
Between a rock and a hard place: the Data Protection Act of 1998 and U.K. fundraising practice.
New Directions for Philanthropic Fundraising, 2001 (33).
pp. 7-26.
ISSN 1542-7846
doi: https://doi.org/10.1002/pf.3301
Lee, S.
(2002)
From marketing products to fundraising for causes.
In: Walker, C. and Pharoah, C. (eds.)
A lot of give: trends for charitable giving in the 21st century.
Hodder Arnold, London.
ISBN 9780340804919
Lee, S.
(2003)
The regulation of fundraising: in search of the ‘public good’ or an intractable problem of vested interest?
International Journal of Nonprofit and Voluntary Sector Marketing, 8 (4).
pp. 307-314.
ISSN 1479-103X
doi: https://doi.org/10.1002/nvsm.221
Lee-Davies, L. L. and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2013)
Individual and organisational leadership: the shared approach.
International Journal of Reviews and Studies in Economics and Public Administration, 1 (1).
ISSN 2344-6803
Leek, S. and Christodoulides, G.
(2009)
Next generation mobile marketing: how young consumers react to Bluetooth-enabled advertising.
Journal of Advertising Research, 49 (1).
pp. 44-53.
ISSN 0021-8499
doi: https://doi.org/10.2501/S0021849909090059
Leek, S. and Christodoulides, G.
(2012)
A framework of brand value in B2B markets: the contributing role of functional and emotional components.
Industrial Marketing Management, 41 (1).
pp. 106-114.
ISSN 0019-8501
doi: https://doi.org/10.1016/j.indmarman.2011.11.009
Leek, S. and Christodoulides, G.
(2011)
A literature review and future agenda for B2B branding: Challenges of branding in a B2B context.
Industrial Marketing Management, 40 (6).
pp. 830-837.
ISSN 0019-8501
doi: https://doi.org/10.1016/j.indmarman.2011.06.006
Lemke, F., Clark, M. and Wilson, H.,
(2006)
What makes a great customer experience.
Report.
Henley Centre for Customer Management
Lemke, F., Clark, M. and Wilson, H.
(2011)
Customer experience quality: an exploration in business and consumer contexts using repertory grid technique.
Journal of the Academy of Marketing Science, 39 (6).
pp. 846-869.
ISSN 1552-7824
doi: https://doi.org/10.1007/s11747-010-0219-0
Lemke, F., Goffin, K. and Szwejczewski, M.
(2003)
Investigating the meaning of supplier-manufacturer partnerships: an exploratory study.
International Journal of Physical Distribution & Logistics Management, 33 (1).
pp. 12-35.
ISSN 0960-0035
doi: https://doi.org/10.1108/09600030310460981
Liang, S. W.-J., Ekinci, Y., Occhiocupo, N. and Whyatt, G.
(2013)
Antecedents of travellers' electronic word-of-mouth communication.
Journal of Marketing Management, 29 (5-6).
pp. 584-606.
ISSN 1472-1376
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Lindgreen, A., Antioco, M., Palmer, R. and van Heesch, T.
(2009)
High-tech, innovative products: identifying and meeting business customers' value needs.
Journal of Business and Industrial Marketing, 24 (3-4).
pp. 182-197.
ISSN 0885-8624
doi: https://doi.org/10.1108/08858620910939732
Lindgreen, A., Palmer, R. and Beverland, M.
(2008)
Relationship marketing as a marriage.
In: Kitchen, P. (ed.)
Marketing: Metaphors and Metamorphosis.
Palgrave-Macmillan, Basingstoke, pp. 172-182.
ISBN 9781403998613
Lindgreen, A., Palmer, R. and Trienekens, J.
(2005)
Relationships within the supply chain: a case study.
Journal on Chain and Network Science, 5 (2).
pp. 85-99.
ISSN 1875-0931
doi: https://doi.org/10.3920/JCNS2005.x058
Lindgreen, A., Palmer, R. and Vanhamme, J.
(2004)
Contemporary marketing practice: theoretical propositions and practical implications.
Marketing Intelligence and Planning, 22 (6).
pp. 673-692.
ISSN 0263-4503
doi: https://doi.org/10.1108/02634500410559051
Lindgreen, A., Palmer, R., Vanhamme, J. and Beverland, M.
(2002)
Finding and choosing a supervisor.
The Marketing Review, 3 (2).
pp. 147-166.
ISSN 1472-1384
doi: https://doi.org/10.1362/146934702763487243
Lindgreen, A., Palmer, R., Vanhamme, J. and Wouters, J.
(2006)
A relationship-management assessment tool: questioning, identifying, and prioritizing critical aspects of customer relationships.
Industrial Marketing Management, 35 (1).
pp. 57-71.
ISSN 0019-8501
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Lindgreen, A., Palmer, R., Wetzels, M. and Antioco, M.
(2009)
Do different marketing practices require different leadership styles? An exploratory study.
Journal of Business and Industrial Marketing, 24 (1).
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ISSN 0885-8624
doi: https://doi.org/10.1108/08858620910923667
Littlewood, D. and Holt, D.
(2015)
Addressing rural social exclusion in the developing world - exploring the role of African social purpose ventures.
In:
Exploring rural enterprises: new perspectives on research, policy & practice.
Contemporary issues in entrepreneurship research, 4.
Emerald, Bingley.
ISBN 9781784411121
Littlewood, D. and Holt, D.
(2013)
Addressing rural social exclusion through African social purpose ventures.
In: 36th ISBE Conference, 12-13th November, Cardiff.
Littlewood, D. and Holt, D.
(2013)
Impact evaluation of a Kenyan Eco Business: a pilot framework.
In: 73rd Annual Meeting of the Academy of Management, 9-13 Aug 2013, Orlando, FL, USA.
Littlewood, D. and Holt, D.
(2013)
Institutional framing of CSR and social entrepreneurship interactions in South Africa.
In: ISBE Conference, 12-13th November, Cardiff.
Littlewood, D. and Holt, D.
(2012)
Mapping the trickle out benefits of social and environmental enterprises: a pilot study of an East African eco business.
In: 35th Institute for Small Business and Entrepreneurship Conference (ISBE 2012), 7-8 Nov 2012, Dublin, Ireland.
Littlewood, D. and Holt, D.
(2014)
Social and environmental enterprises in Africa: context, convergence and characteristics.
In: Bitzer, V., Hamann, R., Hall, M. and Griffin-EL, E. W. (eds.)
The business of social and environmental innovation.
Exploring new frontiers in Africa.
Springer, London.
ISBN 9783319040509
Littlewood, D.
(2015)
Corporate social responsibility, mining and sustainable development in Namibia: critical reflections through a
relational lens.
Development Southern Africa, 32 (2).
pp. 240-257.
ISSN 1470-3637
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Littlewood, D.
(2014)
‘Cursed’ communities? Corporate Social Responsibility (CSR), company towns and the mining industry in Namibia.
Journal of Business Ethics, 120 (1).
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Littlewood, D. and Holt, D.
(2018)
Social entrepreneurship in South Africa: exploring the influence of environment.
Business & Society, 57 (3).
pp. 525-561.
ISSN 0007-6503
doi: https://doi.org/10.1177/0007650315613293
Littlewood, D., Decelis, R., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Holt, D.
(2018)
Examining the drivers and outcomes of corporate commitment to climate change action in European high emitting industry.
Business Strategy and the Environment, 27 (8).
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ISSN 0964-4733
doi: https://doi.org/10.1002/bse.2194
Lutz, C., Majetić, F., Miguel, C., Perez-Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X and Jones, B.
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Technology in Society, 77.
102586.
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MacMillan, K., Money, K. and Downing, S.
(2002)
United Kingdom: best and worst corporate reputations — nominations by the general public.
Corporate Reputation Review, 2002 (4).
pp. 374-384.
ISSN 1479-1889
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MacMillan, K., Money, K., Downing, S. and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098
(2004)
Giving your organisation SPIRIT: an overview and call to action for directors on issues of corporate governance, corporate reputation and corporate responsibility.
Journal of General Management, 30 (2).
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ISSN 0306-3070
MacMillan, K., Money, K., Downing, S. and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098
(2005)
Reputation in relationships: measuring experiences, emotions and behaviors.
Corporate Reputation Review, 8 (3).
pp. 214-232.
ISSN 1479-1889
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MacMillan, K., Money, K., Money, A.H. and Downing, S.
(2005)
Relationship marketing in the not-for-profit sector: an extension and application of the commitment–trust theory.
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(special section 'The nonprofit marketing landscape')
Mahmoodi Kahriz, B.
(2021)
Anger in work-related contexts: the effect of providing feedback opportunities versus lack thereof.
PhD thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00105983
Mahmoodi Kahriz, B., Bower, J. L., Glover, F. M. G. Q. and Vogt, J. ORCID: https://orcid.org/0000-0002-3178-2805
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Wanting to be happy but not knowing how:
poor attentional control and emotion-regulation abilities
mediate the association between valuing happiness and depression.
Journal of Happiness Studies, 21.
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Mahmoodi Kahriz, B., Snuggs, S. ORCID: https://orcid.org/0000-0001-5191-9517, Sah, A., Clot, S. ORCID: https://orcid.org/0000-0002-4964-825X, Lamport, D. ORCID: https://orcid.org/0000-0002-4592-0439, Forrest, J., Helme - Guizon, A., Wilhelm, M.-C., Caldara, C., Anin, C. V. and Vogt, J. ORCID: https://orcid.org/0000-0002-3178-2805
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Unveiling consumer preferences and intentions for cocreated features of a combined diet and physical activity app: a cross-sectional study in four European countries.
JMIR Human Factors, 10.
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Majetic, F. and Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X
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Willingness to receive and provide resources in Europe’s non-remunerated and remunerated collaborative consumption.
Business and Society Review, 128 (1).
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ISSN 1467-8594
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Malesios, C., Skouloudis, A., Dey, P. K., Abdelaziz, F. B., Kantartzis, A. and Evangelinos, K.
(2018)
The impact of small- and medium-sized enterprises sustainability practices and performance on economic growth from a managerial perspective: some modeling considerations and empirical analysis results.
Business Strategy and the Environment, 27 (7).
pp. 960-972.
ISSN 1099-0836
doi: https://doi.org/10.1002/bse.2045
Marbach, J.
(2017)
Consumer engagement in firm-hosted online brand communities – exploring personality traits as antecedents of consumer engagement and value, with the moderating role of personal values.
PhD thesis, University of Reading.
Marbach, J., Borghei Razavi, N., Lages, C. R. and Hollebeek, L. D.
(2019)
Positively and negatively valenced customer engagement: the constructs and their organizational consequences.
In: Hollebeek, L. D. and Sprott, D. E. (eds.)
The Handbook of Research on Customer Engagement.
Edward Elgar.
ISBN 9781788114882
Marbach, J., Lages, C., Nunan, D. and Ekinci, Y.
(2019)
Consumer engagement in online brand communities: the moderating role of personal values.
European Journal of Marketing, 53 (9).
pp. 1671-1700.
ISSN 0309-0566
doi: https://doi.org/10.1108/ejm-10-2017-0721
Marbach, J., Lages, C. R. and Nunan, D.
(2016)
Who are you and what do you value? Investigating the role of personality traits and customer-perceived value in online customer engagement.
Journal of Marketing Management, 32 (5-6).
pp. 502-525.
ISSN 1472-1376
doi: https://doi.org/10.1080/0267257X.2015.1128472
Mardon, R., Molesworth, M. and Grigore, G.
(2018)
YouTube beauty gurus and the emotional labour of tribal entrepreneurship.
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Martins, C., Salazar, A. and Inversini, A.
(2015)
The internet impact on travel purchases: insights from Portugal.
Tourism Analysis, 20 (2).
pp. 251-258.
ISSN 1943-3999
doi: https://doi.org/10.3727/108354215X14265319207632
Mason, D., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Money, K.
(2014)
Are informed citizens more trusting? Transparency of performance data and trust towards a British police force.
Journal of Business Ethics, 122 (2).
pp. 321-341.
ISSN 1573-0697
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McCalla, R.
(2003)
Getting results from online surveys: reflections on a personal journey.
Electronic Journal of Business Research Methods, 2 (1).
pp. 54-62.
ISSN 1477-7029
McCalla, R., Ezingeard, J.-N. and Money, K.
(2003)
A behavioural approach to CRM systems evaluation.
Electronic Journal of Information Systems Evaluation, 6 (2).
ISSN 1566-6379
McNulty , Y. and Brewster, C. ORCID: https://orcid.org/0000-0001-5314-1518
(2017)
The concepts of business expatriates.
In: McNulty, Y. and Selmer, J. (eds.)
Research Handbook of Expatriates.
Edward Elgar Publishing Ltd , Cheltenham, pp. 21-60.
ISBN 9781784718176
McQueen, D., Stancu, A. and Grigore, G.
(2017)
Corporate responsibility, digital communities and sustainability: concluding thoughts.
In: Grigore, G., Stancu, A. and McQueen, D. (eds.)
Corporate Responsibility and Digital Communities: An International Perspective towards Sustainability.
Palgrave Studies in Governance, Leadership and Responsibility.
Palgrave Macmillan, Cham, Switzerland, pp. 271-274, Back Matter.
ISBN 9783319634791
Meek, H., Meek, R., Palmer, R. and Parkinson, L.
(2008)
CIM coursebook 08/09 managing marketing performance.
Butterworth Heinemann, Oxford, pp400.
ISBN 9780750689687
Meek, R., Meek, H., Palmer, R. and Parkinson, L.
(2006)
CIM coursebook 06/07 managing marketing performance.
Butterworth Heinemann, Oxford, pp424.
ISBN 9780750680141
Mete, M. ORCID: https://orcid.org/0000-0001-9824-7682
(2021)
A study on the impact of personality traits on attitudes towards social media influencers.
Multidisciplinary Business Review, 14 (2).
ISSN 0718-3992
doi: https://doi.org/10.35692/07183992.13
Mete, M. ORCID: https://orcid.org/0000-0001-9824-7682, Erdogan, G. and Yuksel, R.
(2022)
Consumers’ attitudes and privacy concerns on value co-creation: a cross cultural study on big data perspective: an abstract.
In: Academy of Marketing Science Annual Conference - World Marketing Congress, 1-4 JUN 2021, pp. 201-202.
doi: https://doi.org/10.1007/978-3-030-95346-1_71
Michael, C.
(2022)
Negative publicity in the age of social media: examining the consumer-company relationship after a company faces negative publicity online.
PhD thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00116790
Michaelidou, N. and Christodoulides, G.
(2011)
Antecedents of attitude and intention towards counterfeit symbolic and experiential products.
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ISBN 9781914481253
doi: https://doi.org/10.5334/bct
Miguel, C., Lutz, C., Majetić, F. and Perez-Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X
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Mitchell, S. M.,
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PhD thesis, University of Reading.
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Mitchell, S.-L. and Garnelo-Gomez, I. ORCID: https://orcid.org/0000-0002-8391-3221
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Molesworth, M., Grigore, G. F. and Jenkins, R.
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Palgrave Macmillan.
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doi: https://doi.org/10.1057/978-1-137-56952-3
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Sustainable Entrepreneurship and Social Innovation.
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The brand likeability scale: an exploratory study of likeability in firm-level brands.
International Journal of Market Research, 57 (5).
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ISSN 1470-7853
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Nicolopoulou, K., Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279, Nikolopoulos, K. P., Alcaraz, J. M. and Sakellariou, K.
(2016)
Cosmopolitanism and transnational elite entrepreneurial practices: manifesting the cosmopolitan disposition in a cosmopolitan city.
Society and Business Review, 11 (3).
pp. 257-275.
ISSN 1746-5680
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Nikolaou, I. E., Shaun, L., Evangelinos, K. and Skouloudis, A.
(2018)
An assessment framework of environmental management practices of EMAS certified firms.
International Journal of Social Ecology and Sustainable Development, 9 (4).
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Nunan, D. and Cook, A.,
(2012)
Social media research: influencing the influencers.
Report.
Henley Centre for Customer Management
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(2015)
Addressing the market research skills gap.
International Journal of Market Research, 57 (2).
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Nunan, D. and Di Domenico, M.
(2017)
Big data: a normal accident waiting to happen?
Journal of Business Ethics, 145 (3).
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ISSN 1573-0697
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Nunan, D. and Di Domenico, M.
(2015)
Exploring reidentfication risk: is anonymization a promise we can keep?
International Journal of Market Research, 58 (1).
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ISSN 1470-7853
Nunan, D. and Di Domenico, M.
(2013)
Market research and the ethics of big data.
International Journal of Market Research, 55 (4).
pp. 505-520.
ISSN 1470-7853
Nunan, D. and Knox, S.
(2011)
Can search engine advertising help access rare samples?
International Journal of Market Research, 53 (4).
pp. 523-540.
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Nunan, D. and Yenicioglu, B.
(2013)
Informed, uninformed and participative consent in social media research.
International Journal of Market Research, 55 (6).
pp. 791-808.
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Oliveira, F. ORCID: https://orcid.org/0000-0002-1433-0612, Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737
(2022)
Board engagement with digital technologies: a resource dependence framework.
Journal of Business Research, 139.
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ISSN 0148-2963
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Oliveira, F. ORCID: https://orcid.org/0000-0002-1433-0612, Khan, N. ORCID: https://orcid.org/0000-0001-6911-9737 and Korac-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2023)
Innovative application of digital technologies in rapid change phenomena in boards.
In: Cucari, N., Yamak, S., Esposito De Falco, S. and Lee, B. (eds.)
Handbook of Research Methods for Corporate Governance.
Handbooks of Research Methods in Management.
Edward Elgar, pp. 245-267.
ISBN 9781802202885
doi: https://doi.org/10.4337/9781802202892.00020
Organ, K., Koenig-Lewis, N., Palmer, A. and Probert, J.
(2015)
Festivals as agents for behaviour change: a study of food festival engagement and subsequent food choices.
Tourism Management, 48.
pp. 84-99.
ISSN 0261-5177
doi: https://doi.org/10.1016/j.tourman.2014.10.021
Ozdemir, S., Zhang, S., Gupta, S. and Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X
(2020)
The effects of trust and peer influence on corporate brand—Consumer relationships and consumer loyalty.
Journal of Business Research, 117.
pp. 791-805.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2020.02.027
Palmer, A. and Bejou, D.
(2016)
Retrospective: service failure and loyalty: an exploratory empirical study of airline customers.
Journal of Services Marketing, 30 (5).
pp. 480-484.
ISSN 0887-6045
doi: https://doi.org/10.1108/JSM-04-2016-0137
Palmer, A., Koenig-Lewis, N. and Asaad, Y.
(2016)
Brand identification in higher education: a conditional process analysis.
Journal of Business Research, 69 (8).
pp. 3033-3040.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2016.01.018
Palmer, R.
(2005)
Knowledgeable uncertainty: paradox or paradigm?
International Journal of Market Research, 47 (6).
pp. 577-595.
Palmer, R. and Silva, J.
(2009)
Relationship hierarchy of effects: understanding key relationship variables.
In: IMP Conference: handling plurality of relationship forms in networks: from clans to clubs, from cliques to communities: theoretical and managerial perspectives, 3-5 Sep 2009, Marseilles.
(Unpublished)
Palmer, R., Cockton, J. and Cooper, G.
(2007)
Managing marketing: marketing success through good management practice.
Elsevier, Oxford, pp392.
ISBN 9780750668989
Palmer, R., Hair, N. and Clark, M.,
(2009)
Co-creation and the customer experience.
Report.
Henley Centre for Customer Management
Palmer, R.
(2002)
Managerial understanding of contemporary industrial marketing issues.
Qualitative Market Research: An International Journal, 5 (2).
pp. 135-143.
ISSN 1352-2752
doi: https://doi.org/10.1108/13522750210423841
Palmer, R.
(2010)
Managing marketing performance.
In: Ross, D. (ed.)
Fast track to success: managing people and performance.
Pearson education, UK.
ISBN 9780273732884
Palmer, R.
(2002)
There’s no business like e-business.
Qualitative Market Research: An International Journal, 5 (4).
pp. 261-267.
ISSN 1352-2752
doi: https://doi.org/10.1108/13522750210443218
(special issue 'Business intelligence and e-marketing workshop, IBM Warwick 2001')
Palmer, R.
(2007)
The transaction-relational continuum: conceptually elegant but empirically denied.
Journal of Business and Industrial Marketing, 22 (7).
pp. 439-451.
ISSN 0885-8624
doi: https://doi.org/10.1108/08858620710828827
Palmer, R. and Brookes, R.
(2002)
Incremental innovation: a case study analysis.
Journal of Database Marketing & Customer Strategy Management, 10 (1).
pp. 71-83.
ISSN 1741-2447
doi: https://doi.org/10.1057/palgrave.jdm.3240095
Palmer, R. and Lindgreen, A.
(2008)
Products and the life cycle.
In: Kitchen, P. (ed.)
Marketing: metaphors and metamorphosis.
Palgrave-Macmillan, Basingstoke, pp. 183-194.
ISBN 9781403998613
Palmer, R. and Millier, P.
(2004)
Segmentation: identification, intuition, and implementation.
Industrial Marketing Management, 33 (8).
pp. 779-785.
ISSN 0019-8501
doi: https://doi.org/10.1016/j.indmarman.2003.10.007
Palmer, R. and Pels, J.
(2005)
Marketing practice and market orientation: an exploratory international study.
In: Kaynak, E. and Jallat, F. (eds.)
Marketing issues in Western Europe: changes and developments.
Routledge, London.
ISBN 9780789028389
Palmer, R. and Pels, J.
(2005)
Marketing practice and market orientation: an exploratory international study.
Journal of Euromarketing, 14 (1-2).
pp. 59-86.
ISSN 1528-6967
doi: https://doi.org/10.1300/J037v14n01_04
Palmer, R. and Wilson, H.
(2009)
An exploratory case study analysis of contemporary marketing practices.
Journal of Strategic Marketing, 17 (2).
pp. 169-187.
ISSN 1466-4488
doi: https://doi.org/10.1080/09652540902879300
Palmer, R., Croston, D., Garvey, A. and Mead, S.
(2006)
Marketing of beef and lamb in England: the role of EBLEX.
British Food Journal, 108 (10).
pp. 808-823.
ISSN 0007-070X
doi: https://doi.org/10.1108/00070700610702073
Palmer, R., Lindgreen, A. and Vanhamme, J.
(2005)
Relationship marketing: schools of thought and future research directions.
Marketing Intelligence and Planning, 23 (3).
pp. 313-330.
ISSN 0263-4503
doi: https://doi.org/10.1108/02634500510597337
Patterson, N. and Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314
(2023)
Senior female leadership: an exploration of midlife experiences and the relevance of developmental coaching.
Philosophy of Coaching: An International Journal, 8 (2).
pp. 17-30.
Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Kaartemo, V., Lages, C. R., Borghei Razavi, N. and Männistö, J.
(2021)
Reshaping the contexts of online customer engagement behavior via artificial intelligence: a conceptual framework.
Journal of Business Research, 129.
pp. 902-910.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2020.11.002
Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Waite, K. and O'Gorman, K.
(2016)
Social Impact Theory: an examination of how immediacy operates as an influence upon social media interaction in Facebook fan pages.
The Marketing Review, 16 (3).
pp. 299-321.
ISSN 1472-1384
doi: https://doi.org/10.1362/146934716X14636478977791
Perez-Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X, Taheri, B., Farrington, T. and O'Gorman, K.
(2018)
On being attractive, social and visually appealing in social media: the effects of anthropomorphic tourism brands on Facebook fan pages.
Tourism Management, 66.
pp. 339-347.
ISSN 1879-3193
doi: https://doi.org/10.1016/j.tourman.2017.11.013
Perkins, N. and Clark, M.,
(2012)
Multichannel in a complex world.
Report.
Henley Centre for Customer Management
Phillips, C. and Bhatia-Panthaki, S.
(2007)
Enterprise development in Zambia: reflections on the missing middle.
Journal of International Development, 19 (6).
pp. 793-804.
ISSN 1099-1328
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Platt, M. ORCID: https://orcid.org/0000-0003-2137-4370, Ojeka, S. ORCID: https://orcid.org/0000-0002-1286-0185, Drăgnoiu, A.-E. ORCID: https://orcid.org/0000-0003-0591-3135, Ibelegbu, O. E. ORCID: https://orcid.org/0000-0001-9081-2392, Pierangeli, F. ORCID: https://orcid.org/0000-0003-0199-2163, Sedlmeir, J. ORCID: https://orcid.org/0000-0003-2631-8749 and Wang, Z. ORCID: https://orcid.org/0000-0002-8594-3803
(2023)
Energy demand unawareness and the popularity of Bitcoin: evidence from Nigeria.
Oxford Open Energy, 2.
ISSN 2752-5082
doi: https://doi.org/10.1093/ooenergy/oiad012
Proikaki, M., Jones, N., Nagopoulos, N., Chatziantoniou, M., Kalantzi, O.-I., Skouloudis, A. and Evangelinos, K.
(2017)
Incorporating social indicators of sustainability in public policies for environmentally degraded areas: the case of the Asopos River.
In: Korres, G. M., Kourliouros, E. and Michailidis, M. P. (eds.)
Handbook of Research on Policies and Practices for Sustainable Economic Growth and Regional Development.
IGI Global, pp. 297-305.
ISBN 9781522524588
doi: https://doi.org/10.4018/978-1-5225-2458-8.ch025
Pryce, A., Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and Lloyd, T.
(2011)
Income differentials and corporate performance.
Corporate Governance, 11 (5).
pp. 587-600.
ISSN 1472-0701
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Quinones, C. and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2015)
Self-concept clarity and compulsive Internet use: the role of preference for virtual interactions and employment status in British and North-American samples.
Journal of Behavioral Addictions, 4 (4).
pp. 289-298.
ISSN 2062-5871
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Quinones, C. and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
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Self-concept clarity, social support, and Compulsive Internet Use: a study of the USA and the UAE.
Computers in Human Behavior, 44.
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(2016)
Compulsive Internet Use and workaholism: an exploratory two-wave longitudinal study.
Computers in Human Behavior, 60.
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Quiñones-García, C. and Korak-Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2014)
Compulsive internet use in adults: a study of prevalence and drivers within the current economic climate in the UK.
Computers in Human Behavior, 30.
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Rega, I. and Inversini, A.
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eTourism for Development (eT4D): the missing piece in the ICT4D research agenda.
Information Technologies & International Development, 12 (3).
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Rendall, S., Brooks, C. ORCID: https://orcid.org/0000-0002-2668-1153 and Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098
(2021)
The impacts of emotions and personality on borrowers’ abilities to manage their debts.
International Review of Financial Analysis, 74.
101703.
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Riscinto Kozub, K., Anthony O’Neill, M. and Palmer, A. A.
(2014)
Emotional antecedents and outcomes of service recovery.
Journal of Services Marketing, 28 (3).
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ISSN 0887-6045
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Rivera-Santos, M., Holt, D., Littlewood, D. and Kolk, A.
(2015)
Social entrepreneurship in Sub-Saharan Africa.
Academy of Management Perspectives, 29 (1).
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(2021)
The Future of Work in the Customer Experience Environment.
Report.
Henley Centre for Customer Management, UK.
pp15.
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(2020)
Industrial revolution 4.0: the changing technology
landscape and its effect upon customer service
employees.
Report.
Henley Centre for Customer Management, UK.
pp28.
Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 and Dhandayudham, A.
(2014)
Towards an understanding of internet-based problem shopping behaviour: the concept of online shopping addiction and its proposed predictors.
Journal of Behavioral Addictions, 3 (2).
pp. 83-89.
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Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 and Money, K.,
(2012)
Corporate reputation and B2B inter-firm partnerships.
Report.
Henley Centre for Customer Management
Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Clark, M. and Hair, N.
(2008)
Exploring notions of ideal customer experience in online business-to-business environments: a USA / European comparison.
In: International Colloquium in Relationship Marketing Conference, 14-17 September 2008, Swansea UK.
(Unpublished)
Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Clark, M. and Hair, N.,
(2009)
The key influences upon a positive online customer experience.
Report.
Henley Centre for Customer Management
Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Clark, M., Samouel, P. and Hair, N.
(2012)
Online customer experience in e-retailing: an empirical model of antecedents and outcomes.
Journal of Retailing, 88 (2).
pp. 308-322.
ISSN 0022-4359
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Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Clark, M., Samouel, P. and Hair, N.,
(2011)
An investigation of online customer experience: understanding the drivers and consequences of a positive online customer experience in the e-retailing context.
Report.
Henley Centre for Customer Management
Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Fandel, D., Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310 and Dibley, A.
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Sharing is the name of the game: exploring the role of social media communication practices on B2B customer relationships in the life sciences industry.
Industrial Marketing Management, 93.
pp. 52-62.
ISSN 0019-8501
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Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Hair, N. and Clark, M.
(2010)
Online customer experience: a review of the business-to-consumer online purchase context.
International Journal of Management Reviews, 13 (1).
pp. 24-39.
ISSN 1468-2370
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Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Money, K.
(2009)
Corporate identity and the missing link to corporate reputation.
In: Global brand conference: branding and society, 1-3 Sep 2009, Cambridge, UK.
(Unpublished)
Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Spinks, N. and Canhoto, A. I.
(2014)
Management research: applying the principles.
Routledge, London, pp440.
ISBN 9780415628112
Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314, Spinks, N. and Canhoto, A. I.
(2023)
Management research: applying the principles of business research methods. 2nd edition.
Routledge.
ISBN 9781032462967
Rudkowski, J. L.
(2021)
On the Frontlines of Fashion:
Measuring Employee-Consumer Integrated
Retailer Brand Equity.
DBA thesis, Henley Business School, University of Reading.
doi: https://doi.org/10.48683/1926.00104607
Sah, A., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Vogt, J. ORCID: https://orcid.org/0000-0002-3178-2805
(2021)
Visible sugar:
salient sugar information impacts health perception of fruit juices but only when motivated to be responsible and not when motivated to enjoy.
Appetite, 164.
105262.
ISSN 0195-6663
doi: https://doi.org/10.1016/j.appet.2021.105262
Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310
(2017)
The interactions between messages and stakeholder (dis)identification with messengers: exploring their
moderating impact on the links between perceptions of corporate reputation, organisational (dis)identification, and behavioural outcomes.
PhD thesis, University of Reading.
Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310, Garnelo-Gomez, I. ORCID: https://orcid.org/0000-0002-8391-3221 and Shamma, H.
(2024)
"Mind over heart?": exploring the influence of emotional, cognitive and behavioral responses to CSR in challenging times.
Corporate Reputation Review.
ISSN 1479-1889
(In Press)
Sargeant, A.
(2001)
Fundraising on the web: opportunity or hype?
New Directions for Philanthropic Fundraising, 2001 (33).
pp. 39-58.
ISSN 1542-7846
doi: https://doi.org/10.1002/pf.3303
Sargeant, A.
(2001)
Managing donor defection: why should donors stop giving?
New Directions for Philanthropic Fundraising, 2001 (32).
pp. 59-74.
ISSN 1542-7846
doi: https://doi.org/10.1002/pf.3204
Sargeant, A.
(2002)
What turns donors on? What turns them off?
In: Walker, C. and Pharoah, C. (eds.)
A lot of give: trends for charitable giving in the 21st century.
Hodder Arnold, London.
ISBN 9780340804919
Sargeant, A. and Jay, E.
(2003)
The fundraising performance of charity websites: a US/UK comparison.
Interactive Marketing, 4 (4).
pp. 330-342.
ISSN 1746-0174
doi: https://doi.org/10.1057/palgrave.im.4340201
Sargeant, A. and Jay, E.
(2002)
The role of funders in nonprofit merger activity: implications for charity fundraising and marketing practice.
Journal of Marketing Management, 18 (9-10).
pp. 953-970.
ISSN 1472-1376
doi: https://doi.org/10.1362/0267257012930394
Sargeant, A. and Lee, S.
(2004)
Donor trust and relationship commitment in the U.K. charity sector: the impact on behavior.
Nonprofit and Voluntary Sector Quarterly, 33 (2).
pp. 185-202.
ISSN 1552-7395
doi: https://doi.org/10.1177/0899764004263321
Sargeant, A. and Lee, S.
(2002)
Improving public trust in the voluntary sector: an empirical analysis.
International Journal of Nonprofit and Voluntary Sector Marketing, 7 (1).
pp. 68-83.
ISSN 1479-103X
doi: https://doi.org/10.1002/nvsm.168
Sargeant, A. and Lee, S.
(2002)
Individual and contextual antecedents of donor trust in the voluntary sector.
Journal of Marketing Management, 18 (7-8).
pp. 779-802.
ISSN 1472-1376
doi: https://doi.org/10.1362/0267257022780679
Sargeant, A. and Lee, S.
(2003)
Towards a model of donor trust: implications for HE fundraising practice in the UK.
The CASE International Journal of Educational Advancement, 3 (3).
pp. 213-225.
ISSN 1467-3657
Sargeant, A. and Lee, S.
(2004)
Trust and relationship commitment in the United Kingdom voluntary sector: determinants of donor behavior.
Psychology & Marketing, 21 (8).
pp. 613-635.
ISSN 1520-6793
doi: https://doi.org/10.1002/mar.20021
Sargeant, A., Foreman, S. and Liao, M.
(2002)
Operationalizing the marketing concept in the nonprofit sector.
Journal of Nonprofit & Public Sector Marketing, 10 (2).
pp. 41-65.
ISSN 1540-6997
doi: https://doi.org/10.1300/J054v10n02_03
Sargeant, A., Lee, S. and Jay, E.
(2006)
Benchmarking charity performance: returns from direct marketing in fundraising.
Journal of Nonprofit & Public Sector Marketing, 16 (1-2).
pp. 77-94.
ISSN 1540-6997
doi: https://doi.org/10.1300/J054v16n01_05
Schepers, S.
(2017)
Innovation ecosystem development: a necessary instrument to escape the mid-income trap.
In: Schepers, S. and Sener, S. (eds.)
Innovation, governance and entrepreneurship: how do they evolve in middle income countries?: New concepts, trends and challenges.
Palgrave Macmillan, pp. 11-34.
ISBN 9783319559254
doi: https://doi.org/10.1007/978-3-319-55926-1
Schepers, S.
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The risk averse society, a risk for innovation?
In: Lohrmann, C. and Osburg, T. (eds.)
Sustainability in a Digital World: New Opportunities Through New Technologies.
Springer International Publishing, pp. 21-36.
ISBN 9783319546025
Schepers, S. and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767, eds.
(2014)
Rethinking the future of Europe: a challenge of governance.
Palgrave Macmillan.
ISBN 9781137024008
Schepers, S. and Sener, S., eds.
(2017)
Innovation, governance and entrepreneurship: how do they evolve in middle income countries?: New concepts, trends and challenges.
Palgrave Macmillan, pp212.
ISBN 9783319559254
doi: https://doi.org/10.1007/978-3-319-55926-1
Schopohl, L. ORCID: https://orcid.org/0000-0002-2150-3593, Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556 and Akrivou, K. ORCID: https://orcid.org/0000-0003-2212-6280,
(2023)
Henley Business School report to the United Nations' Principles for Responsible Management Education 2021/22 and 2022/23.
Report.
Henley Business School
Shaban, A., Saraeva, A. ORCID: https://orcid.org/0000-0003-2223-4310, Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314 and Clark, M.
(2024)
The invisible hand of touch: testing a tactile sensation-choice satisfaction model in online shopping.
Journal of Sensory Studies, 39 (1).
e12897.
ISSN 1745-459X
doi: https://doi.org/10.1111/joss.12897
Shapiro, M., Clark, M. and Hair, N.,
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Exploring online community participation.
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Henley Centre for Customer Management
Sharma, M. ORCID: https://orcid.org/0000-0003-4789-0015, Banerjee, S. and Paul, J. ORCID: https://orcid.org/0000-0001-5062-8371
(2022)
Role of social media on mobile banking adoption among consumers.
Technological Forecasting and Social Change, 180.
121720.
ISSN 0040-1625
doi: https://doi.org/10.1016/j.techfore.2022.121720
Shead, P.
(2023)
Antecedents of customer loyalty in the manufacturing industry.
DBA thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00112342
Sheard, A. G., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767
(2013)
Destructive behaviours and leadership: the source of the shift from a functional to dysfunctional workplace?
International Journal of Social Science Studies, 1 (1).
pp. 73-89.
ISSN 2324-8033
doi: https://doi.org/10.11114/ijsss.v1i1.31
Sheard, A. G., Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767
(2011)
Leadership entrapment: the other side of discretion.
Journal of Problems and Perspectives in Management, 9 (2).
pp. 89-100.
ISSN 1810-5467
Sheard, G., Kakabadse, A. P. ORCID: https://orcid.org/0000-0002-0031-7767 and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2011)
Organisational politics: reconciling leadership's rational-emotional paradox.
Leadership & Organization Development Journal, 32 (1).
pp. 78-97.
ISSN 0143-7739
doi: https://doi.org/10.1108/01437731111099292
Sheard, G., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767
(2013)
Visceral behaviours and leadership: a dark side of boardroom life?
Journal of Management Development, 32 (1).
pp. 18-35.
ISSN 0262-1711
doi: https://doi.org/10.1108/02621711311286900
Siamagka, N.-T.,
(2012)
The use of social media in a B2B context.
Report.
Henley Centre for Customer Management
Simkin, L.,
(2013)
To boardrooms and sustainability: the changing nature of segmentation.
Report.
Henley Centre for Customer Management
Simkin, L.
(2008)
Achieving market segmentation from B2B sectorisation.
Journal of Industrial & Business Marketing, 23 (7).
pp. 464-474.
ISSN 0885-8624
doi: https://doi.org/10.1108/08858620810901220
Simnett, J., Morais, F. ORCID: https://orcid.org/0000-0003-1297-6556 and Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767
(2021)
Board Committees: Purpose, Tasks and Value.
In: Valeur, C. and Fargeot, C. (eds.)
Effective Directors: The Right Questions to Ask (QTA).
Routledge, London.
ISBN 9781003201182
Sirakaya-Turk, E., Ekinci, Y. and Martin, D.
(2015)
The efficacy of shopping value in predicting destination loyalty.
Journal of Business Research, 68 (9).
pp. 1878-1885.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2015.01.016
Sit, J. K., Hoang, A. and Inversini, A.
(2018)
Showrooming and retail opportunities: a qualitative investigation via consumer-experience lens.
Journal of Retailing and Consumer Services, 40.
pp. 163-174.
ISSN 0969-6989
doi: https://doi.org/10.1016/j.jretconser.2017.10.004
Skouloudis, A., Halkos, G., Malesios, V. and Evangelinos, K.
(2016)
Investigating barriers to SMEs’ resilience to extreme weather events.
In: ENVECON Conference, Greece.
Skouloudis, A., Jones, N., Roumeliotis, S., Issac, D., Greig, A. and Evangelinos, K.
(2017)
Industrial pollution, spatial stigma and economic decline: the case of Asopos river basin through the lens of local small business owners.
Journal of Environmental Planning and Management, 60 (9).
pp. 1575-1600.
ISSN 0964-0568
doi: https://doi.org/10.1080/09640568.2016.1243519
Smith, B., Wilson, H. and Clark, M.,
(2005)
From data to dividends: what makes some firms better than others at turning information into value?
Report.
Henley Centre for Customer Management
Smith, B., Wilson, H. and Clark, M.
(2006)
Creating and using customer insight: 12 rules of best practice.
Journal of Medical Marketing, 6 (2).
pp. 135-139.
ISSN 1745-7912
doi: https://doi.org/10.1057/palgrave.jmm.5050013
Stancu, A., Grigore, G. and McQueen, D.
(2017)
Corporate responsibility and digital communities: an introduction.
In: Grigore, G., Stancu, A. and McQueen, D. (eds.)
Corporate Responsibility and Digital Communities: An International Perspective towards Sustainability.
Palgrave Studies in Governance, Leadership and Responsibility.
Palgrave Macmillan, Cham, Switzerland, pp. 1-7.
ISBN 9783319634791
doi: https://doi.org/10.1007/978-3-319-63480-7_1
Stangl, B., Inversini, A. and Schegg, R.
(2016)
Hotels’ dependency on online intermediaries and their chosen distribution channel portfolios: three country insights.
International Journal of Hospitality Management, 52.
pp. 87-96.
ISSN 0278-4319
doi: https://doi.org/10.1016/j.ijhm.2015.09.015
Stride, H.
(2006)
An investigation into the values dimensions of branding: implications for the charity sector.
International Journal of Nonprofit and Voluntary Sector Marketing, 11 (2).
pp. 115-124.
ISSN 1479-103X
doi: https://doi.org/10.1002/nvsm.44
Stride, H. and Higgs, M.
(2014)
An investigation into the relationship between values and commitment: a study of staff in the UK charity sector.
Nonprofit and Voluntary Sector Quarterly, 43 (3).
pp. 455-479.
ISSN 1552-7395
doi: https://doi.org/10.1177/0899764012472066
Stride, H. and Lee, S.
(2007)
No Logo? No way. Branding in the non-profit sector.
Journal of Marketing Management, 23 (1-2).
pp. 107-122.
ISSN 1472-1376
doi: https://doi.org/10.1362/026725707X178585
Stride, H. J.
(2016)
Not-for-profit branding.
In: Francesca, D.'O. R., Singh, J. and Blankson, C. (eds.)
The Routledge Companion to Contemporary Brand Management.
Routledge, UK, pp. 294-308.
ISBN 9781315796789
Takhar, A., Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X and Jamal, A.
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Activists of themselves: liminality of Instagram and its role in the ethnic identity construction processes of third generation British Sikhs to their imagined identities.
International Journal of Information Management, 70.
102467.
ISSN 0268-4012
doi: https://doi.org/10.1016/j.ijinfomgt.2021.102467
Takhar, A., Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X and Zhong, Y.
(2024)
Gazing at our heritage: Chinese tourists’ consumption of Mount Lushan heritage space.
In: Association of Consumer Research Conference, 26-29 Oct 2023, Seattle, USA.
Tang, Y. and Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314
(2014)
Developing international business managers through international study visits to China.
Journal of Teaching in International Business, 25 (2).
pp. 119-133.
ISSN 0897-5930
doi: https://doi.org/10.1080/08975930.2014.897917
Theodorakopoulos, N., Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and McGowan, C.
(2014)
What matters in business incubation? A literature review and a suggestion for situated theorising.
Journal of Small Business and Enterprise Development,, 21 (4).
pp. 602-622.
ISSN 1462-6004
doi: https://doi.org/10.1108/JSBED-09-2014-0152
Theodorakopoulos, N., McGowan, C., Bennett, D., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279 and Figueira, C.
(2014)
Diversifying into technical clothing manufacture as entrepreneurial learning: a situated learning theory perspective.
Journal of Manufacturing Technology Management, 25 (5).
pp. 676-693.
ISSN 1741-038X
doi: https://doi.org/10.1108/JMTM-09-2013-0122
Theodorakopoulos, N., Ram, M. and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2014)
Procedural justice in procurement management and inclusive interorganizational relations: an institutional perspective.
British Journal of Management, 26 (2).
pp. 237-254.
ISSN 1045-3172
doi: https://doi.org/10.1111/1467-8551.12071
Theofilou, A., Grigore, G. and Stancu, A., eds.
(2016)
Corporate social responsibility in the post-financial crisis era : CSR conceptualisations and international practices in times of uncertainty.
Palgrave Studies in Governance, Leadership and Responsibility.
Palgrave Macmillan, Cham, pp292.
ISBN 9783319400952
doi: https://doi.org/10.1007/978-3-319-40096-9
Truong, H.‐B. (I.), Jesudoss, S. P. ORCID: https://orcid.org/0000-0002-1286-0011 and Molesworth, M.
(2022)
Consumer mischief as playful resistance to marketing in Twitter hashtag hijacking.
Journal of Consumer Behaviour, 21 (4).
pp. 828-841.
ISSN 1479-1838
doi: https://doi.org/10.1002/cb.2040
Van Zyl, I., Inversini, A. and Rega, I.
(2015)
The representation of voluntourism in search engines: the case of South Africa.
Development Southern Africa, 32 (3).
pp. 333-349.
ISSN 1470-3637
doi: https://doi.org/10.1080/0376835X.2015.1010714
Varman, R. and Belk, R. W.
(2009)
Nationalism and ideology in an anticonsumption movement.
Journal of Consumer Research, 36 (4).
pp. 686-700.
ISSN 1474-6085
doi: https://doi.org/10.1086/600486
Varman, R. and Costa, J. A.
(2009)
Competitive and cooperative behavior in embedded markets: developing an institutional perspective on bazaars.
Journal of Retailing, 85 (4).
pp. 453-467.
ISSN 0022-4359
doi: https://doi.org/10.1016/j.jretai.2009.04.006
Varman, R. and Saha, B.
(2009)
Disciplining the discipline: understanding postcolonial epistemic ideology in marketing.
Journal of Marketing Management, 25 (7-8).
pp. 811-824.
ISSN 1472-1376
doi: https://doi.org/10.1362/026725709X471640
Veloutsou, C. and Christodoulides, G.
(2010)
Brand equity: does personality congruency matter?
In: Christ, G., Veloutsou, C., Jevons, C., de Chernatony, L. and Papadopoulos, N. (eds.)
Contemporary Issues in Brand Research.
ATINER, Athens, pp. 271-282.
ISBN 9789606672682
Vichiengior, T., Ackermann, C.-L. and Palmer, A.
(2023)
Consumer anticipation as a performative experience.
European Journal of Marketing, 57 (11).
pp. 3005-3039.
ISSN 0309-0566
doi: https://doi.org/10.1108/EJM-09-2021-0729
Vichiengior, T., Ackermann, C.-L. and Palmer, A.
(2019)
Consumer anticipation: antecedents, processes and outcomes.
Journal of Marketing Management, 35 (1-2).
pp. 130-159.
ISSN 1472-1376
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Vichiengior, T., Ackermann, C.-L. and Palmer, A.
(2024)
When waiting makes sense: how consumer anticipation affects later evaluations.
International Journal of Research in Marketing.
ISSN 1873-8001
doi: https://doi.org/10.1016/j.ijresmar.2024.06.001
Vosrter, L., Kipnis, E., Bebek, G. ORCID: https://orcid.org/0000-0002-3597-381X and Demangeot, C.
(2020)
Brokering intercultural relations in the rainbow nation: introducing intercultural marketing.
Journal of Macromarketing, 40 (1).
pp. 51-72.
ISSN 1552-6534
doi: https://doi.org/10.1177/0276146719875189
Waite, K. and Perez Vega, R. ORCID: https://orcid.org/0000-0003-1619-317X
(2018)
Essentials of digital marketing.
Goodfellow Publishers, Woodeaton, pp244.
ISBN 97819111396000
Walsh, A.
(2024)
The effects of perceived control and regulatory focus on outcomes of online interactions.
PhD thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00118624
Wang, J., Lee-Davies, L., Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279 and Xie, Z.
(2011)
Leader characteristics and styles in the SMEs of the People's Republic of China during the global financial crisis.
Strategic Change, 20 (1-2).
pp. 17-30.
ISSN 1099-1697
doi: https://doi.org/10.1002/jsc.882
Watkins, R. D., Denegri-Knott, J. and Molesworth, M.
(2016)
The relationship between ownership and possession: observations from the context of digital virtual goods.
Journal of Marketing Management, 32 (1-2).
pp. 44-70.
ISSN 1472-1376
doi: https://doi.org/10.1080/0267257X.2015.1089308
West, B., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098 and Money, K.
(2015)
Building employee relationships through corporate social responsibility: the moderating role of social cynicism and reward for application.
Group & Organization Management, 40 (3).
pp. 295-322.
ISSN 1059-6011
doi: https://doi.org/10.1177/1059601114560062
West, B., Hillenbrand, C. ORCID: https://orcid.org/0000-0002-2929-5098, Money, K., Ghobadian, A. and Ireland, R. D.
(2016)
Exploring the impact of social axioms on firm reputation: a stakeholder perspective.
British Journal of Management, 27 (2).
pp. 249-270.
ISSN 1467-8551
doi: https://doi.org/10.1111/1467-8551.12153
Wilkinson, F. and Rose, S. ORCID: https://orcid.org/0000-0002-1212-8314
(2022)
An exploration of the relationship between self-confidence and female leadership: the role of workplace coaching in supporting gender equality.
Philosophy of Coaching, 7 (1).
pp. 50-64.
doi: https://doi.org/10.22316/poc/07.1.04
Williams, N. L., Inversini, A., Buhalis, D. and Ferdinand, N.
(2015)
Community crosstalk: an exploratory analysis of destination and festival eWOM on Twitter.
Journal of Marketing Management, 31 (9-10).
pp. 1113-1140.
ISSN 1472-1376
doi: https://doi.org/10.1080/0267257X.2015.1035308
Williams, N. L., Inversini, A., Ferdinand, N. and Buhalis, D.
(2017)
Destination eWOM: a macro and meso network approach?
Annals of Tourism Research, 64.
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ISSN 01607383
doi: https://doi.org/10.1016/j.annals.2017.02.007
Wilson, H. and Clark, M.,
(2007)
Manging the multichannel customer experience.
Report.
Henley Centre for Customer Management
Wilson, H., Clark, M. and Smith, B.
(2007)
Justifying CRM projects in a business-to-business context: the potential of the Benefits Dependency Network.
Industrial Marketing Management, 36 (6).
pp. 770-783.
ISSN 0019-8501
doi: https://doi.org/10.1016/j.indmarman.2005.09.008
Wongworawit, R., Clark, M. and Lyman, M.
(2008)
A conceptual framework of frontline employees management in outsourced customer service operations.
In: AMA's SERVSIG, 5-7 June, Liverpool.
(Unpublished)
Xu-Priour, D. L., Cliquet, G. and Palmer, A.
(2017)
The influence of buyers’ time orientation on online shopping behavior: a typology.
International Journal of Electronic Commerce, 21 (3).
pp. 299-333.
ISSN 1086-4415
doi: https://doi.org/10.1080/10864415.2016.1319206
Yang, I., Horak, S. and Kakabadse, N. K. ORCID: https://orcid.org/0000-0002-9517-8279
(2021)
An integrative ethical approach to leader favoritism.
Business Ethics: A European Review, 30 (1).
pp. 90-101.
ISSN 1467-8608
doi: https://doi.org/10.1111/beer.12309
Yang, J. ORCID: https://orcid.org/0000-0002-2394-3058 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2010)
Global financial crisis: implications for Chinese corporate governance.
In: British Academy of Management Conference, 14 - 16 September 2010, University of Sheffield.
Yang, J. ORCID: https://orcid.org/0000-0002-2394-3058 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2011)
The post-financial crisis challenges for corporate governance and banking reform in China.
In: British Academy of Management (BAM) Conference, 13-15 September 2011, Aston University, Birmingham.
Yang, J. H. ORCID: https://orcid.org/0000-0002-2394-3058 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2013)
How Chinese styled executive remuneration works: evidence from Chinese red-chips.
In: Kakabadse, A. ORCID: https://orcid.org/0000-0002-0031-7767 and Van den Berghe, L. (eds.)
How to Make Boards Work: An International Overview,.
Palgrave-Macmillan, Basingstoke, pp. 75-94.
ISBN 9781137275691
Yenicioglu, B.,
(2012)
Social spending: investing in social media
marketing (SMM).
Report.
Henley Centre for Customer Management
Zhang, H., Millan, E. ORCID: https://orcid.org/0000-0002-2421-2855, Money, K. and Guo, P.
(2024)
E-commerce development, poverty reduction and income growth in rural China.
Journal of Strategy and Management.
ISSN 1755-425X
doi: https://doi.org/10.1108/JSMA-06-2023-0148
Zhang, P. ORCID: https://orcid.org/0000-0002-2136-4984 and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2022)
A conceptual approach to exploring board effect on CSR responsiveness.
Journal of Corporate Governance, Insurance, and Risk Management, 9 (2).
pp. 302-315.
ISSN 2757-0983
doi: https://doi.org/10.56578/jcgirm090201
Zhang, P., Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279, Van Deusen, C. and Fadil, P.
(2022)
Resilience in the Covid-19 pandemic: a study of board diversity through a crisis management plan.
Quarterly Review of Business Disciplines, 9 (3).
ISSN 2329-5163
Zhang, P., Kanadli, S. B. and Kakabadse, N. ORCID: https://orcid.org/0000-0002-9517-8279
(2021)
How board gender and knowledge-based diversity influence firm process innovation.
Journal of International Business Disciplines, 16 (2).
pp. 38-57.
ISSN 1934-1822
Zulfa, N.
(2019)
You are to whom you speak: the moderating role of an associative vs dissociative audience group and service symbolism.
PhD thesis, University of Reading.
doi: https://doi.org/10.48683/1926.00085844
de Chernatony, L. and Christodoulides, G.
(2004)
Taking the brand promise online: challenges and opportunities.
Interactive Marketing, 5 (3).
pp. 238-251.
ISSN 1746-0174
doi: https://doi.org/10.1057/palgrave.im.4340241
de Chernatony, L., Christodoulides, G., Roper, S. and Abimbola , T.
(2008)
Guest editorial.
European Journal of Marketing, 42 (5/6).
pp. 533-536.
ISSN 0309-0566
de Chernatony, L., Harris, F. J. and Christodoulides, G.
(2004)
Developing a brand performance measure for financial services brands.
The Service Industries Journal, 24 (2).
pp. 15-33.
ISSN 1743-9507
doi: https://doi.org/10.1080/02642060412331301232
de Chernatony, L., Veloutsou, C., Christodoulides, G. and Cottam, S.
(2009)
Introduction: special issue on advances in brand management.
Journal of Business Research, 62 (3).
pp. 289-290.
ISSN 0148-2963
de Moerloose, C., Antioco, M., Lindgreen, A. and Palmer, R.
(2005)
Information kiosks: the case of the Belgian retail sector.
International Journal of Retail & Distribution Management, 33 (6).
pp. 472-490.
ISSN 0959-0552
doi: https://doi.org/10.1108/09590550510603651
Çifci, S., Ekinci, Y., Whyatt, G., Japutra, A., Molinillo, S. and Siala, H.
(2016)
A cross valıdatıon of consumer-based brand equıty (cbbe): drıvıng customer equıty ın retaıl brands.
Journal of Business Research, 69 (9).
pp. 3740-3747.
ISSN 0148-2963
doi: https://doi.org/10.1016/j.jbusres.2015.12.066
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